Business Process Outsourcing (BPO)
No two businesses are alike. That’s why we take an agile, customized approach to BPO. We create process optimization and efficiency by creating synergies between IT and BPO. We also emphasize the value of better data management and analytics to help you make more informed and more competitive business decisions.
Backed by deep domain and technology expertise in multiple industries, we can deliver innovation when and where you need it, leveraging our cost-effective global delivery model. As a result, you can stay competitive, expand product offerings, and may enter new markets with less risk. Our solutions and services can be purchased individually (to assist in targeted business areas or overflow situations), or as a full-service BPO model where we become a full partner with you and your respective software vendor(s).
Infrastructure Management Outsourcing (IMO)
NTT DATA’s infrastructure management outsourcing services ensure 24/7 access, monitoring, and management of the infrastructure that supports your mission-critical business applications. We utilize a cost-effective combination of global, skilled resources, industry standard processes, and leading technology to manage and improve your infrastructure. As a result, you’ll realize significant savings on your infrastructure operating costs. Our services include monitoring, management, and administration of O/S, storage, database systems, and devices and network infrastructure, among other infrastructure resources.