Services : Banking
- Managed Services
Whether you need custom applications, off-the-shelf solutions, a fully integrated suite of systems, or looking for targeted insourced, outsourced, offshore or onshore solutions, we will provide the right blend. NTT DATA Group’s extensive domain, technology, and business process expertise in all industries makes us a preferred partner for variety of organizations.
By evolving, operating, and maintaining your most critical applications and business processes, we enable the information visibility and operational efficiencies needed to speed product development cycles, improve quality, and reduce the total cost of managing your IT investment.
NTT DATA Group’s Managed Services solutions are built to strategically align IT operations with each client’s business objectives, leverage existing IT invstments through complete lifecycle application management and deliver highly available and optimized services that provide flexible and cost-effective soltions.- Application Management & Hosting
NTT DATA Group offers a full service portfolio that focuses on generating benefits and adding value for our customers with our future-oriented approach to technology, leading ERP and integration expertise, consistent industry orientation, international presence and many years of project experience.
Application Management provided by us brings transparency in IT solutions and costs, as well as equal or better quality. In addition, operating expenses are lower than if IT departments are run internally, with the option of using off- and near- shore potential. As a rule, operating costs are up to 30 percent less.
We are a partner for Application Management - from defining a sourcing strategy through to running and maintaining applications.
As for SAP, we enable organisations to “Thrive After Go-Live” through our Support Advantage Application Management service offerings. Support Advantage offers companies a one-stop-shop for application, technical support and hosting.- Business Intelligence
NTT DATA Group turns information into mission-critical knowledge. We support your company in using Business Intelligence (BI) as the foundation for business decision making and establishing appropriate management mechanisms.
We have the expertise to extract the data you need from your systems as well as data warehousing knowledge to clean and prepare that data for use. We advise you on the selection and use of key data in forecasting, management and analysis, and implement user-friendly, target market oriented reporting solutions with cockpits, dashboards and scorecards.- Business Process Management
NTT DATA Group BPM consulting begins with the actual process and continually measures its quality through the Six Sigma methodology. Anything that can be measured can also be managed, this is the basis for true process management. Furthermore, we support companies through business process integration, with all BPM methods for business and IT strategy integration.
- Portals
NTT DATA Group gears portals towards process support. Portals thereby supply customers, partners, suppliers and employees with exactly the services and information that they need in the appropriate context.
- Customer Management
NTT DATA Group supports a consistent customer management strategy. We work with you to create a customer management strategy that achieves success. We assist in consistently aligning all business processes, products and services to meet customers' needs. We help you apply "moments of truth" analysis to concentrate your resources on relevant and profitable aspects of customer interaction.
- Finance Transformation
NTT DATA Group delivers active change for finance and control.
We can help clients meet these requirements by transforming the finance department and optimising processes, content and IT support.- Quality Assurance & Testing Solutions
NTT DATA Group addresses Quality Assurance and Testing (QAT) at the enterprise level, continually identifying opportunities to optimize your IT investment. Our holistic application testing approach gives you an advantage. We do not just provide the scale and resources to support your testing volume; we work with you to more effectively solve business problems. We have long been acknowledged as an industry leader in QAT. By leveraging our solution, defect prevention and detection techniques, shared tools and infrastructure, and increased automation, clients typically achieve a 30-50% overall cost reduction for multi-year engagements.
- Application Development Solutions
NTT DATA Group supports all phases of the development lifecycle and is renowned for its program/project management approach and track record. We can reduce application development and integration costs by as much as 30% while lowering risk, enhancing product quality, and improving time-to-market. We accomplish this by taking advantage of our disciplined project execution approach, multi-disciplinary teams, and a seamless ability to blend the right mix of onsite, offshore, and nearshore resources to meet and adapt to your specific needs. Our responsive, vendor-agnostic approach ensures flexibility, leverages open source where feasible, and maximizes your return on investment.
- Business Process Outsourcing Solutions
Having access to valuable business insights empowers you to take advantage of previously unforeseen, business opportunities. NTT DATA Group provides end-to-end implementation of Business Intelligence Solutions using the BusinessObjects Suite as well as Oracle applications such as Oracle Financial Analytics, Oracle Human Resources Analytics, Oracle Sales Analytics, and Oracle Business Indicators. We enhance data visibility by integrating enterprise and legacy applications such as SAP and the BusinessObjects Suite — providing a single version of the truth.
- Application Portfolio Assesment
NTT DATA Group’s Application Portfolio Assessment is a business-based, metric-driven approach to application rationalization that identifies and delivers real savings and performance improvement opportunities. Our method classifies applications in five areas: retain, invest in, replace, retire, or offshore. We then take swift action on outsourcing and infrastructure consolidation opportunities so you can quickly free up vital capital while planning longer-term improvements. Typical cost savings are 10-15% from retiring redundant applications; 20-40% from server consolidation; and 30-50% savings in operation support.
- Business Analytics/EPM and GRC Services
NTT DATA Group offers a suite of Enterprise Performance Management (EPM) and Governance, Risk, and Compliance (GRC) solutions, including our unique Financial Fast CloseTM Service, to help companies eliminate bottlenecks for more efficient business performance, accelerate the end-to-end financial close process, and ensure compliance with the latest regulations, including International Financial Reporting Standards (IFRS). Our EPM and GRC Services optimize the performance of your SAP BusinessObjects and Oracle Hyperion platforms so you can reduce cycle times and total cost of ownership (TCO), increase transparency, and align business activities to achieve enterprise strategies. Our comprehensive EPM and GRC services span consulting, technical consulting, full lifecycle implementations, upgrades and migrations, comprehensive training, and ongoing support.
- Infrastructure Management Services
NTT DATA Group’s Infrastructure Services have worked inside companies of all sizes to evolve, operate, and maintain the systems that support their mission-critical business applications. Our clients typically save 25 - 40% on their infrastructure operations costs by using our Remote Infrastructure Management (RIM). RIM ensures 24x7 access, monitoring, and management of the infrastructure that supports your business applications. We will also help you achieve operational excellence by focusing your IT organization on the activities that drive the greatest business value. We do this by optimizing cost and performance.
- Application Development and Management Outsourcing
NTT DATA Group’s next-generation, dynamic application management outsourcing solution helps CIOs and IT directors directly impact business performance. The solution is fast, accurate, and actionable, and it typically delivers immediate cost savings of between 25 - 40%. We specialize in the evolution, operation, and maintenance of mission-critical applications and our comprehensive approach provides significant improvements in operational excellence, risk mitigation, and tangible performance enhancements. Moreover, we optimizes local accountability and visibility, while providing a flexible mix of global resources to bring you the right skills at the right cost.
- Industry Ready Enabled Analytics Delivery Framework
Industry Ready Enabled Analytics Delivery Framework is a consolidation of our wealth of knowledge in terms of processes, data integration logic, pre-built warehouse model and various subject area based metadata layers that are specific to our focused industries. This framework is built based on our collective experience in numerous successful data warehouse and business intelligence implementation in those industries. The iReady Framework are currently available for banking industry, healthcare and life sciences industory and insurance industry.
- CRM design and implementation
Our end-to-end CRM capabilities allow us to take responsibility of the whole CRM development lifecycle, from strategy to design to implementation & testing up to post-implementation support.
We have relevant practical experience on real CRM projects for large customers, both in “green field” and legacy replacement scenarios.
We developed a solid reputation for being specialized in highly complex projects in terms of size, business criticality and relevance of impact on the organization’s strategies.
We have more than 300 skilled professionals in CRM, ranging from consulting to implementation and application maintenance.
We master several CRM platforms, such as Oracle/Siebel and Microsoft Dynamics CRM.
As far as Siebel is concerned, we have in excess of 60 certified professionals on all versions of the platform, ranging from 5.X to 8.X. In the telecommunications sector, we manage some of the largest wireline and wireless Siebel implementations worldwide, supporting tens of million Customers and Lines, and several thousand Call Center Agents.- Payment Systems
The Payment Systems is a software suite that addresses the core IT system needs of the banking sector.
On the payment side, its adoption allows to comply rapidly to regulations such as SEPA and seize new business opportunities, whilst lowering IT operations costs.
Entirely Java and SOA-based, it overcomes the static application silos by the usage of new architectures, based on reusable components. Implementation times are decreased significantly, and integration with existing banking systemsis easily achieved and maintained.
