Services : Financial Services
- Payment Systems
The Payment Systems is a software suite that addresses the core IT system needs of the banking sector.
On the payment side, its adoption allows to comply rapidly to regulations such as SEPA and seize new business opportunities, whilst lowering IT operations costs.
Entirely Java and SOA-based, it overcomes the static application silos by the usage of new architectures, based on reusable components. Implementation times are decreased significantly, and integration with existing banking systemsis easily achieved and maintained.- CRM design and implementation
Our end-to-end CRM capabilities allow us to take responsibility of the whole CRM development lifecycle, from strategy to design to implementation & testing up to post-implementation support.
We have relevant practical experience on real CRM projects for large customers, both in “green field” and legacy replacement scenarios.
We developed a solid reputation for being specialized in highly complex projects in terms of size, business criticality and relevance of impact on the organization’s strategies.
We have more than 300 skilled professionals in CRM, ranging from consulting to implementation and application maintenance.
We master several CRM platforms, such as Oracle/Siebel and Microsoft Dynamics CRM.
As far as Siebel is concerned, we have in excess of 60 certified professionals on all versions of the platform, ranging from 5.X to 8.X. In the telecommunications sector, we manage some of the largest wireline and wireless Siebel implementations worldwide, supporting tens of million Customers and Lines, and several thousand Call Center Agents.- Application Development and Management Outsourcing
NTT DATA Group’s next-generation, dynamic application management outsourcing solution helps CIOs and IT directors directly impact business performance. The solution is fast, accurate, and actionable, and it typically delivers immediate cost savings of between 25 - 40%. We specialize in the evolution, operation, and maintenance of mission-critical applications and our comprehensive approach provides significant improvements in operational excellence, risk mitigation, and tangible performance enhancements. Moreover, we optimizes local accountability and visibility, while providing a flexible mix of global resources to bring you the right skills at the right cost.
- Infrastructure Management Services
NTT DATA Group’s Infrastructure Services have worked inside companies of all sizes to evolve, operate, and maintain the systems that support their mission-critical business applications. Our clients typically save 25 - 40% on their infrastructure operations costs by using our Remote Infrastructure Management (RIM). RIM ensures 24x7 access, monitoring, and management of the infrastructure that supports your business applications. We will also help you achieve operational excellence by focusing your IT organization on the activities that drive the greatest business value. We do this by optimizing cost and performance.
- Enterprise Cost Optimization
NTT DATA Group’s Enterprise Cost Optimization helps financial services institutions lower IT cost of ownership, reduce operational risk, and enhance management capacity offshore. The offering starts with a rapid assessment of your application portfolio and business processes, and executes on practical and actionable recommendations for optimizing your IT investments through application portfolio rationalization, application and business process outsourcing, and legacy modernization.
- Application Portfolio Assesment
NTT DATA Group’s Application Portfolio Assessment is a business-based, metric-driven approach to application rationalization that identifies and delivers real savings and performance improvement opportunities. Our method classifies applications in five areas: retain, invest in, replace, retire, or offshore. We then take swift action on outsourcing and infrastructure consolidation opportunities so you can quickly free up vital capital while planning longer-term improvements. Typical cost savings are 10-15% from retiring redundant applications; 20-40% from server consolidation; and 30-50% savings in operation support.
- Application Development Solutions
NTT DATA Group supports all phases of the development lifecycle and is renowned for its program/project management approach and track record. We can reduce application development and integration costs by as much as 30% while lowering risk, enhancing product quality, and improving time-to-market. We accomplish this by taking advantage of our disciplined project execution approach, multi-disciplinary teams, and a seamless ability to blend the right mix of onsite, offshore, and nearshore resources to meet and adapt to your specific needs. Our responsive, vendor-agnostic approach ensures flexibility, leverages open source where feasible, and maximizes your return on investment.
- Quality Assurance & Testing Solutions
NTT DATA Group addresses Quality Assurance and Testing (QAT) at the enterprise level, continually identifying opportunities to optimize your IT investment. Our holistic application testing approach gives you an advantage. We do not just provide the scale and resources to support your testing volume; we work with you to more effectively solve business problems. We have long been acknowledged as an industry leader in QAT. By leveraging our solution, defect prevention and detection techniques, shared tools and infrastructure, and increased automation, clients typically achieve a 30-50% overall cost reduction for multi-year engagements.
- Interactive
The Nexus of User Experience and Technology
NTT DATA Group interactive services are the fusion of front-end innovation and back-end performance. We know that it is critical to align your organization’s web presence to your short- and long-term goals, engaging clients with inspiring, intuitive user interfaces that elevate your brand, spur interaction and that perform smoothly on the devices your clients use today. We help companies harness the most powerful online tools and incorporate them into their enterprise strategy.- Managed Services
Whether you need custom applications, off-the-shelf solutions, a fully integrated suite of systems, or looking for targeted insourced, outsourced, offshore or onshore solutions, we will provide the right blend. NTT DATA Group’s extensive domain, technology, and business process expertise in all industries makes us a preferred partner for variety of organizations.
By evolving, operating, and maintaining your most critical applications and business processes, we enable the information visibility and operational efficiencies needed to speed product development cycles, improve quality, and reduce the total cost of managing your IT investment.
NTT DATA Group’s Managed Services solutions are built to strategically align IT operations with each client’s business objectives, leverage existing IT invstments through complete lifecycle application management and deliver highly available and optimized services that provide flexible and cost-effective soltions.- Operational Efficiency
Drive costs out of your operating model and streamline your business.
Constant improvement in operational efficiency is the engine that drives successful companies in today’s hyper-competitive marketplace. Whether you are looking to align your IT resources and organizational structure with your strategic objectives, transform raw data into actionable knowledge, or react to emerging opportunities, NTT DATA Group has the right combination of people, process and technology for your organization.- Staffing
NTT DATA Group provides strategic staffing by investing the time to understand your requirements, organization, projects, timing, and budget. Our goal is simple and aligns with yours: reduce the burden that the process of hiring consultants can put on you and your organization.
We provide technical temporary staffing, right-to-hire, and direct permanent placements on a national level. We strive to understand our client’s strategic goals, IT initiatives, project timing, and corporate culture.
Our success is driven by knowing our clients and their needs. This allows us to identify the most qualified technical candidate to drive results for our clients.- Experience Design
The Experience Matters
To your customers. To your business. To your bottom line.
An online purchase, a phone call, an in-person conversation, an announcement on your intranet — every touch point with your business is an interaction between you and your audience. Successful interactions lead to success for your business.
NTT DATA Group provides objective, evidence-based guidance necessary to craft successful interactions. Together our Architecture, Creative, Measurement, and Technology teams provide a comprehensive set of core skills that enable our clients to define, design and deliver successful experiences.
