Services : Telecommunications
- Embedded and Real Time Systems
We provide design and development capabilities for embedded software that supports real-time and mission critical systems.
We support the whole software lifecycle, from analysis, design of software architecture and software components, implementation, testing and validation, maintenance.
We master a wide range of technologies in terms of hardware devices, Real-Time Operating Systems, development environments, to address the needs of diverse industry and application domains, such as Telecommunications and Radio Access (BTS, nodeB, optical Switch, Microwave devices, OSS,…), Defense Systems (Vessel Control Systems, Network Enabled Capabilities Architectures,…), Manufacturing and Automation, Aerospace (Flight Control Systems), Transportation.- CRM design and implementation
Our end-to-end CRM capabilities allow us to take responsibility of the whole CRM development lifecycle, from strategy to design to implementation & testing up to post-implementation support.
We have relevant practical experience on real CRM projects for large customers, both in “green field” and legacy replacement scenarios.
We developed a solid reputation for being specialized in highly complex projects in terms of size, business criticality and relevance of impact on the organization’s strategies.
We have more than 300 skilled professionals in CRM, ranging from consulting to implementation and application maintenance.
We master several CRM platforms, such as Oracle/Siebel and Microsoft Dynamics CRM.
As far as Siebel is concerned, we have in excess of 60 certified professionals on all versions of the platform, ranging from 5.X to 8.X. In the telecommunications sector, we manage some of the largest wireline and wireless Siebel implementations worldwide, supporting tens of million Customers and Lines, and several thousand Call Center Agents.- Intra-mart (WebAPPJava Framework / Workflow Engine)
The intra-mart Solution offers a Web system framework including open source software (OSS), a total framework for effective development (Java EE framework with visual coding and easy script language) and simple Web system development with rich components like workflow, portal, ESB and ERP connector module.
The intra-mart Architecture was designed for high quality web system development. We provide a variety of functions necessary for Web system development as standard business components, support business applications running on the same framework and enrich workflow module and business applications.- Logistics
Cargo Tracking System: By utilizing NTT DATA Corp.’s knowledge, earned through a long history of software development for Electrical Custom Clearance Procedure System (NACCS*) of Japan, Cargo Tracking System provides best practices for location and status control and information sharing of import/export cargo to all players in whole SCM chain.
- CAD/CAM Package Software
NTT Data Vietnam’s services include optimization of the following:
Space-E Series : Flexible Modeling environments with surface and solid functions make it easy for even beginners to to operate and create NC data quickly.
VERICUT : CNC machining Simulator detects errors, potential collisions, or areas of inefficiency. Also optimizes NC program cutting speeds even for high speed machines.
Darwin Vue : Direct CAD data viewing tool allows commenting by our CAD/CAM experts but also non-3D skilled people such as Sales and the Customer as End User.- Public & Financial System Solution introduced from Japan
Consultation and introduction of large Public Service, Banking and Payment IT infrastructure, matching NTT DATA Japan’s great experience and knowledge of system develop and implementation in Japan.
- Small/Medium Class Business Software Package Solution
NTT Data Vietnam offers software package and installation support targeted to Small and Medium Class businesses.
ebizframe : ebizframe is a ERP package that focuses on Small/Medium Size Enterprise but has full functionality to support whole company activities.- BRP Consulting
Business Process Re-Engineering Consultation Support by utilizing not only IT Technology but wide knowledge of each business area.
- Software/System Development
NTT Data Vietnam provides custom-made system development for each customer’s requirements in all business areas, including Sales, Accounting, HR, Production Control, and Logistics. We partner with our clients and cover the full range of system development phases from Planning to User operation.
- Infrastructure Management Services
NTT DATA Group’s Infrastructure Services have worked inside companies of all sizes to evolve, operate, and maintain the systems that support their mission-critical business applications. Our clients typically save 25 - 40% on their infrastructure operations costs by using our Remote Infrastructure Management (RIM). RIM ensures 24x7 access, monitoring, and management of the infrastructure that supports your business applications. We will also help you achieve operational excellence by focusing your IT organization on the activities that drive the greatest business value. We do this by optimizing cost and performance.
- Application Development Solutions
NTT DATA Group supports all phases of the development lifecycle and is renowned for its program/project management approach and track record. We can reduce application development and integration costs by as much as 30% while lowering risk, enhancing product quality, and improving time-to-market. We accomplish this by taking advantage of our disciplined project execution approach, multi-disciplinary teams, and a seamless ability to blend the right mix of onsite, offshore, and nearshore resources to meet and adapt to your specific needs. Our responsive, vendor-agnostic approach ensures flexibility, leverages open source where feasible, and maximizes your return on investment.
- Quality Assurance & Testing Solutions
NTT DATA Group addresses Quality Assurance and Testing (QAT) at the enterprise level, continually identifying opportunities to optimize your IT investment. Our holistic application testing approach gives you an advantage. We do not just provide the scale and resources to support your testing volume; we work with you to more effectively solve business problems. We have long been acknowledged as an industry leader in QAT. By leveraging our solution, defect prevention and detection techniques, shared tools and infrastructure, and increased automation, clients typically achieve a 30-50% overall cost reduction for multi-year engagements.
- Managed Services
Whether you need custom applications, off-the-shelf solutions, a fully integrated suite of systems, or looking for targeted insourced, outsourced, offshore or onshore solutions, we will provide the right blend. NTT DATA Group’s extensive domain, technology, and business process expertise in all industries makes us a preferred partner for variety of organizations.
By evolving, operating, and maintaining your most critical applications and business processes, we enable the information visibility and operational efficiencies needed to speed product development cycles, improve quality, and reduce the total cost of managing your IT investment.
NTT DATA Group’s Managed Services solutions are built to strategically align IT operations with each client’s business objectives, leverage existing IT invstments through complete lifecycle application management and deliver highly available and optimized services that provide flexible and cost-effective soltions.- Application Management & Hosting
NTT DATA Group offers a full service portfolio that focuses on generating benefits and adding value for our customers with our future-oriented approach to technology, leading ERP and integration expertise, consistent industry orientation, international presence and many years of project experience.
Application Management provided by us brings transparency in IT solutions and costs, as well as equal or better quality. In addition, operating expenses are lower than if IT departments are run internally, with the option of using off- and near- shore potential. As a rule, operating costs are up to 30 percent less.
We are a partner for Application Management - from defining a sourcing strategy through to running and maintaining applications.
As for SAP, we enable organisations to “Thrive After Go-Live” through our Support Advantage Application Management service offerings. Support Advantage offers companies a one-stop-shop for application, technical support and hosting.- Portals
NTT DATA Group gears portals towards process support. Portals thereby supply customers, partners, suppliers and employees with exactly the services and information that they need in the appropriate context.
- Finance Transformation
NTT DATA Group delivers active change for finance and control.
We can help clients meet these requirements by transforming the finance department and optimising processes, content and IT support.- Customer Management
NTT DATA Group supports a consistent customer management strategy. We work with you to create a customer management strategy that achieves success. We assist in consistently aligning all business processes, products and services to meet customers' needs. We help you apply "moments of truth" analysis to concentrate your resources on relevant and profitable aspects of customer interaction.
- Business Process Management
NTT DATA Group BPM consulting begins with the actual process and continually measures its quality through the Six Sigma methodology. Anything that can be measured can also be managed, this is the basis for true process management. Furthermore, we support companies through business process integration, with all BPM methods for business and IT strategy integration.
- Business Intelligence
NTT DATA Group turns information into mission-critical knowledge. We support your company in using Business Intelligence (BI) as the foundation for business decision making and establishing appropriate management mechanisms.
We have the expertise to extract the data you need from your systems as well as data warehousing knowledge to clean and prepare that data for use. We advise you on the selection and use of key data in forecasting, management and analysis, and implement user-friendly, target market oriented reporting solutions with cockpits, dashboards and scorecards.
