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Outsourcing Services

An effective strategy for gaining and maintaining competitive advantages

Through an optimal blend of onsite, nearshore, and offshore resources, our cost-effective delivery model balances global reach with local accountability and delivery excellence.

Our Solutions

Business Process Outsourcing (BPO)

No two businesses are alike. That’s why we take an agile, customised approach to BPO. We create process optimisation and efficiency by creating synergies between IT and BPO. We also emphasise the value of better data management and analytics to help you make more informed and more competitive business decisions.

Backed by deep domain and technology expertise in multiple industries, we can deliver innovation when and where you need it, leveraging our cost-effective global delivery model. As a result, you can stay competitive, expand product offerings, and may enter new markets with less risk. Our solutions and services can be purchased individually (to assist in targeted business areas or overflow situations), or as a full-service BPO model where we become a full partner with you and your respective software vendor(s).

Application Management Outsourcing (AMO)

To drive business growth, applications must continue to deliver value throughout their lifecycles. NTT DATA’s award-winning Dynamic Application Management and Outsourcing solution (DynAMOSM) helps you identify immediate and long-term optimisation opportunities through continuous measurement, analysis, and optimisation of the entire application and technology portfolio. The result is support activities aligned to business goals, reduced total cost of ownership, the ability to meet the ever-changing needs of your business, and short-term and long-term cost savings.

Infrastructure Management Outsourcing (IMO)

NTT DATA’s infrastructure management outsourcing services ensure 24/7 access, monitoring, and management of the infrastructure that supports your mission-critical business applications. We utilise a cost-effective combination of global, skilled resources, industry standard processes, and leading technology to manage and improve your infrastructure. As a result, you’ll realise significant savings on your infrastructure operating costs. Our services include monitoring, management, and administration of O/S, storage, database systems, and devices and network infrastructure, among other infrastructure resources.

A self-funded approach to transforming an IT organisation

Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

Through an optimal blend of onsite, nearshore, and offshore resources, our cost-effective delivery model balances global reach with local accountability and delivery excellence.

“Our Oursourcing services enhance your product and services, and manage talent shortages while helping keep operating costs low. Now you can focus on your core business competencies with the flexibility you need to thrive in the toughest environments.”

Opportunities to improve performance and reduce costs, while growing your enterprise