Transforming Absa’s future with NTT DATA

Leading banking innovation, transformation and tech acceleration together

Empowering the future of banking

AI and fintech are transforming the banking industry, making financial services more accessible and seamlessly integrated into our daily lives.

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Driving Absa's growth across Africa and establishing it as a digital leader

Africa's traditional banking models are undergoing a significant transformation. Governments and regulators are encouraging wider digitisation and new technologies, pushing banks to meet consumer demand for more convenient and user-friendly products. The increasing penetration of internet and mobile devices has enabled previously underserved regions to access banking services. This financial inclusion has led to the rise of mobile banking platforms and apps, necessitating a transformation from legacy systems to a new era.

At NTT DATA, we have been supporting ABSA's technology strategy for over 30 years. As your strategic banking services delivery partner, we bring deep industry expertise to enable your cloud transformation, implement critical infrastructure, and mitigate risk. Our local and international skills and knowledge ensure you have a strong digital backbone, coupled with the global banking expertise of NTT DATA to help deliver on your expansion ambitions across Africa.

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How we’ve helped big brands succeed

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Capitec's contact center boosts customer experience with Amazon Connect

Capitec partnered with NTT DATA to modernize its contact center using Amazon Connect, boosting reliability, self-service, hybrid work and customer experiences.

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95%

SLA delivered on day 2

600

agents migrated in 5 days

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Our services

Banking and Financial Services

Banking and Financial Services offers digital solutions to modernize architectures, manage applications and transform customer experiences for banking and financial services. The page highlights industry recognition and invites organizations to connect with experts to build ecosystem relationships and accelerate digital transformation.

Enterprise Networking

Cut downtime, boost application performance, and lower costs with our AI-driven, software-defined network services — trusted by enterprises worldwide.

Data and Analytics

Learn how NTT DATA’s analytics frameworks and innovative technologies like AI, machine learning and intelligent solutions ultimately drive competitive advantage.

Cloud

Improve performance, gain efficiencies, and reduce cost by moving your applications, data, and infrastructure to the cloud.

CX and Digital Products

Reimagine the customer experience through unique journey mapping solutions and rapid prototyping.

Global Data Centers

Learn how to scale in the places that benefit your organization the most. Our data center footprint offers global reach with local expertise where you need it.