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NTT DATA positioned as a Horizon 3 Market Leader in HFS Horizons: Agentic Services, 2026

HFS recognized NTT DATA for delivering scalable agentic AI through a full‑stack ecosystem, deep verticalization and governed innovation.

Why NTT DATA is recognized for agentic services

In its HFS Horizons: Agentic Services, 2026 report, HFS Research positions NTT DATA as a Horizon 3 Market Leader, recognizing its ability to help enterprises progress from functional automation to ecosystem‑level transformation using a unified consulting-to-orchestration services model. The assessment highlights NTT DATA’s full‑stack agentic AI capabilities, deep industry expertise, embedded solution governance and growing Services-as-Software™ approach.

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FAQs

Aggregated findings from the report

36

global agentic service providers evaluated

Horizon 3

positioning and Market Leader recognition

8.5/10

CSAT average from enterprise client interviews

70%

autonomy already visible in mature use cases

36

global agentic service providers evaluated

Horizon 3

positioning and Market Leader recognition

8.5/10

CSAT average from enterprise client interviews

70%

autonomy already visible in mature use cases

12
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Business advantages of NTT DATA’s agentic services

Single accountable partner

Consulting‑to‑infrastructure‑to‑orchestration delivery reduces complexity and risk.

Faster time to value

Prebuilt assets and verticalized industry accelerators speed pilot‑to‑production transitions.

Enterprise‑grade governance

Built‑in controls support trust, auditability and regulated adoption.

Outcome‑led delivery

Agentic systems replace manual coordination while improving accuracy and efficiency.

Ecosystem‑driven innovation

Co‑creation with hyperscalers, startups and partners creates new value models.

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Technical strengths behind the Horizon 3 position

Agentic orchestration frameworks

Multiagent coordination across workflows, decisions and compliance

LLM‑enabled autonomy

Agents with memory, tool‑calling and goal‑driven execution

Platform‑based delivery

Human‑in‑the‑loop controls, policy guardrails and observability

Platform‑based delivery

Productized, scalable foundations for enterprise and ecosystem deployment

Production‑ready architectures

Built to scale beyond pilots into live enterprise environments

Access the HFS report excerpt