NTT DATA modernizes Aon's collaboration environment in Brazil
Project triples videoconferencing capacity and enhances collaboration for employees and clients
Summary
NTT DATA modernized Aon's collaboration environment in Brazil to improve collaboration for employees, create a better meeting experience for clients, standardize technology across offices and support more effective hybrid working.
Delivered over two years, the project integrated and standardized collaboration platforms, upgraded meeting room technology and redesigned workspaces, creating a collaboration environment that is more efficient, scalable and aligned with the organization's business needs.
Challenge
As hybrid working expanded and remote client interactions increased, Aon faced an inconsistent collaboration environment. Multiple videoconferencing platforms and infrastructure limitations reduced meeting efficiency and affected the experience of both employees and clients.
Solution
NTT DATA delivered a comprehensive modernization program that standardized collaboration platforms, upgraded meeting room technology and redesigned collaboration spaces to create a seamless, scalable and user-centered environment that supports Aon's evolving ways of working.
The project included:
- Standardizing videoconferencing platforms
- Upgrading equipment and reconfiguring meeting rooms
- Deploying technology compatible with multiple collaboration platforms
- Implementing monitoring tools to improve visibility and system performance
Results
The project expanded Aon's collaboration capacity, enabled a more consistent meeting experience across its offices and improved the way employees and clients connect in hybrid environments.
Key results include:
- Tripled videoconferencing capacity
- Expanded the number of meeting rooms equipped for hybrid collaboration
- Increased client meetings by 50%
- Created a standardized collaboration experience across offices
The client
Aon plc is a leading global professional services firm operating in more than 120 countries. The company provides integrated Risk Capital and Human Capital solutions, helping clients make better decisions to protect and grow their businesses. In Brazil, Aon operates across multiple locations, with a strong focus on service excellence and effective collaboration across its teams.
Through its 2030 strategy — “Positive Motion” — the company is working to transform energy and drive a better future.