NTT DATA Agentic Business Process Transformation
Orchestrate smarter, faster business operations with AI
Organizations are investing heavily in AI and automation, but too often, the way work gets done hasn’t kept pace. Disconnected systems, fragmented knowledge and siloed automation create friction, slow decisions and make it harder to improve productivity and scale.
NTT DATA's Agentic Business Process Transformation portfolio provides a foundational set of AI-powered orchestration, decisioning, workflow, and workforce enablement capabilities that help organizations transform business processes into intelligent, scalable, and governed agentic operations.
These flexible building blocks bring intelligent orchestration to customer operations, employee services, finance, compliance and beyond. See where agentic AI can make the biggest impact across your business.
Core Solution Portfolio
Developed with AWS, the portfolio helps organizations put agentic AI to work across business processes — with the governance, reusable capabilities and scalability needed to deliver measurable results.
Knowledge AI
Trusted enterprise knowledge and contextual intelligence: Knowledge AI turns fragmented enterprise content into trusted, actionable guidance for employees and AI agents — enabling faster decisions, greater productivity and more consistent process execution.
Dynamic Business Process Management Suite
Intelligent workflow orchestration and operational control: DBPMS connects people, automation and systems to orchestrate workflows, manage SLAs and provide operational visibility — creating a backbone for intelligent, scalable operations.
DICE (Digital Crew Engine)
Governed agentic AI execution platform: DICE orchestrates AI agents, automation, enterprise systems and human expertise into a coordinated digital workforce that executes complex processes with governance and control.
DICE platform capabilities
See, steer and scale your agentic operations
Agentic Cockpit
This capability unifies agent, process, LLM and business signals to detect issues, assess business impact and drive governed, human-approved action across agentic AI environments.
Agentic Pitstop
This capability embeds human oversight into agentic workflows, enabling evidence-based reviews, approvals, exception handling and accountable decision-making.
Agentic Lens
This capability transforms fragmented process knowledge into actionable blueprints that identify automation opportunities, AI agent roles, workflow improvements and critical human decision points.
Why NTT DATA
Deep process expertise. Powerful AI. Built-in governance.
Business Process Expertise + Agentic AI Innovation
NTT DATA combines deep Business Process Services expertise with AI-driven transformation capabilities to help organizations improve operational performance, workforce productivity, decision quality, governance, and business outcomes.
Foundational Building Blocks for Transformation
Rather than delivering isolated point solutions, the portfolio provides reusable capabilities that can be combined to support multiple business functions, industries, and enterprise transformation initiatives.
Responsible and Governed AI
Human oversight, operational intelligence, governance controls, and auditable decision-making are embedded throughout the portfolio to help organizations scale Agentic AI responsibly.