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Making insurance easier, together

Achieving end-to-end business value for real business capability and innovation

Modernize and transform for profitability and progress

As the insurance industry digitizes to meet changing customer needs and respond to intensifying competition, Zurich must transform its legacy infrastructure and modernize business units, in and out of the cloud. As you evolve to become more customer-centric, tech-driven and responsive to change, this requires a partner who can support you to embrace innovation, enhance digital experiences and better leverage AI, data and analytics.

As your strategic partner for transformation at scale, we will support you at a group level while also pinpointing and overcoming the challenges of your individual business units (BUs).

This includes supporting legacy IT infrastructure modernization and managing and maintaining your network hardware.

By modernizing, consolidating and managing your core solutions, we’ll improve the performance, resilience and security of your applications — while supplying you with new and intelligent digital insurance solutions.

We’ll also help advance your B2B2C agenda and connected insurance capabilities with AI-driven service automation, agile architectures and secure, scalable cloud-native app development and deployment.

Scaling expertise and excellence where it really matters

Through a data- and AI-led, cloud-first infrastructure and application approach as a managed, shared service, you’ll be able to transform digital experiences, streamline business operations, reduce time to market and accelerate innovation everywhere.

We bring the relevant technology, know-how and expertise to every aspect of your business. Our full-stack approach means one partner for everything — from core apps and AI/ML systems to your network, data centers and cloud-to-edge environment.

This means simplified, modernized business operations to drive top-down, bottom-up, group-wide transformation that will reaffirm your position as market-leading, global insurer.

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Read our partnership spotlight brochure

Why NTT DATA

We’re committed to a flexible, Zurich-first engagement and co-investment model

Our managed services readily adapt to regional business unit requirements with a unique sales structure that is committed to your business outcomes rather than tech-based KPIs.

We have a global footprint and scale combined with local presence

We have 185 delivery centers across 28 countries and regions with a specific focus on financial services. We create worldwide frameworks and standardization, complemented by an on-the-ground presence in over 50 countries.

We have deep insurance and financial sector knowledge and expertise

We’re the second largest provider of IT services in FSI, with a 10+ year track record in maximizing systems and processes for insurers like Zurich. Our combination of science-led research and cutting-edge tech delivers innovative solutions in key areas of insurance and finance.

Our end-to-end service approach covers all eventualities

Our full-stack offering extends from insurance domain consulting and applications to cloud, network and infrastructure. We have the means and resources to bring the fullest capacity, scale and scope to meet your needs.

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Client Success Stories

Partners - AWS

Transformation that ensures peace of mind

National Life Group worked with NTT DATA to improve the customer experience, scale operations and embrace modernization and digital technology.

21%

reduction in expense through automated underwriting

50%

shorter policy delivery time

Our Partnerships

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