Having spent most of his career in KwaZulu-Natal, Jay relocated to Johannesburg in 2014 to take on a wider role in the company, becoming Chief Technology Officer for MEA in 2019. He was instrumental in the planning and execution of the One Dimension Data operating model, consolidating several brands into one. Jay was appointed Chief Digital Officer in 2021 and is responsible for driving the company’s digital transformation, operating-model simplification and digital platform strategy. He is also a core member of the strategy planning team.