Centre for Advanced Manufacturing and Supply Chains

Supply chains are evolving. The traditional, siloed, linear model — entirely focused on the physical movement of goods — has matured in response to globalization and a growing demand and supply base. And, in the technological context of the Fourth Industrial Revolution, expectations of value delivered (service at minimum cost) are even higher.

Leading organizations are investing in agile and efficient supply chains where real-time visibility throughout the entire connected ecosystem — from sourcing and manufacturing to inventory and transportation — becomes crucial. In this context, AI, process hyperautomation, shopfloor connectivity and digital technologies are critical determinants of success.

Effective supply-chain management can generate compelling business and environmental, social and governance benefits. NTT DATA has recently contributed its expertise to 10 supply-chain and smart-factory digital transformation projects that have delivered these benefits.

Central to the discussion about the digitalization of operational processes is the critical input of frontline workers. Organizations need to complement their conventional corporate change-management practices with user-adoption initiatives for shopfloor operators. NTT DATA has developed a suite of offerings to support such initiatives.