Richard has over 20 years’ experience in leading and managing organizations across East Africa. He joined the NTT group in 2015 and was appointed to the position of Managing Director, for East and West Africa in 2020. Responsible for integrating and growing the business in these regions, Richard has been instrumental in implementing a business strategy that layers value-add services on connectivity to deliver a wider product offering that includes cybersecurity/resiliency, cloud services and business continuity management, among other solutions.