Syntphony Retail & CPG
Improve customer interactions and streamline operations with a range of innovative retail solutions delivered through one platform.
Reinventing retail to help you generate more value
With solutions for omnichannel retail, payments, unattended shops, loyalty programs, in-store data collection and dynamic price management, Syntphony Retail & CPG transforms the retail landscape by bridging the digital and physical worlds.
Augmented reality and machine learning, powered by AI, will help you revolutionize product recognition. And you can manage all checkouts, payment methods and channels securely with our innovative payment modules and AI-based retail execution tools.
Take your customer experiences to the next level with a retail platform that does it all for you.
Solutions for physical and digital retail spaces
The blurring of boundaries between the physical and online worlds is rapidly transforming the retail sector. The shopping experience is more complex than ever as customers expect to interact anytime, anywhere, on any device, and enjoy a uniquely personalized experience.
Competitors are just a click away.
Syntphony Retail & CPG offers three key products that will help you create seamless customer experiences, boost customer loyalty, reduce time to market and greatly improve payments processes.
Delight customers, every time, with Syntphony Loyalty
Cultivate lifetime loyalty by creating personalized omnichannel experiences that delight your customers time and time again. Design and implement effective loyalty programs that reward customers, increase retention and generate insights for your product and marketing efforts.
Engage and assist with Syntphony Conversational AI
GenAI-driven customer engagement helps you to leverage artificial intelligence, natural language processing and chatbots to enhance customer service, engagement and sales.
Elevating employee excellence with Syntphony Learning Tech
Motivate employees to deliver exceptional customer service and innovation with our innovative SaaS learning platform that focuses on motivating learning and flexibility. It’s personalized, adaptable and aligns with current trends like AI and reskilling.
Read our new guide: Digital innovation for retail
How new technologies are meeting client needs
Why NTT DATA
How we can help
Learning technology
A digital training platform that adapts to every organization and motivates learning.
Loyalty
Customer campaigns that engage people, build loyalty and boost sales.
Conversational AI
The future communicates digitally. Explore Syntphony Conversational AI, powered by GenAI.