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SAC Planning Consultant

 

Job Description:
1. Conducting thorough analysis of customer's current IT infrastructure, business processes, and requirements
2. Providing consultation to customers on selecting IT systems, recommending solutions tailored to their specific needs & goals and finalize the IT system solution to be implemented.
3. Implementing selected IT solutions, configuring, customizing, and deploying systems to align with customers requirements
4. Providing training and support to end-users to facilitate adoption and utilization of newly implemented IT solutions
5. Continuously monitoring project progress and gathering feedback from customers and end-users to identify areas for improvement
6. Performing IT implementations and delivering project outcomes according to project methodology, collaborating with the Project Manager to manage the entire IT project life cycle from the prepare phase to go-live and running.
7. Documenting IT project deliverables (both internal and external needs), configuration changes, setup procedures, and troubleshooting steps for future reference and knowledge sharing
8. Staying updated on the latest technologies, trends, and best practices in IT consulting through ongoing learning and professional development initiatives
9. Actively involving people development activities including mentoring, coaching, and training to achieve company strategy and business objective
10. Ensure timely and accurate timesheet entries, and take responsibility for completing tasks in accordance with the established Work Order.
11.  Conduct Quality Assurance & Risk Management Processes within responsible area.
12. Implement Corporate Value, Company Regulations, Work Discipline, Code of Conduct and Compliance.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The HR Business Partner is a seasoned subject matter expert, responsible for serving as a consultative business partner to senior managers within assigned business groups.

The primary responsibility of this role is to participate in the implementation of strategies relating HR and provide general HR support to employees in their area of responsibility and/or stakeholder group.

The HR Business Partner has specialist knowledge and answers queries related to their area of responsibility and/or stakeholder group.

What you'll be doing

Key Responsibilities:

• Supports the design, development and execution of full cycle recruitment plans and talent sourcing strategies.
• Analyzes business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.
• Supports the creation of effective employee relations, retention and rewards programs.
• Contributes to the design and implementation of strategies relating to the recruitment, development, engagement and general HR support of employees in the area of responsibility and/or stakeholder group.
• Acts as a consultative business partner to the assigned stakeholder group by advising them of trends in HR practices, the labor market and general developments that could impact on the human resources in the area of responsibility.
• Executes programs developed by the relevant HR / CoE team in the assigned stakeholder group.
• Works across multiple teams to driving change in the organization.
• Assists with the implementation of HR programs as required.
• Ensures that all employees are mapped to the correct organizational job profile and continuously ensures alignment to the job architectures to drive effective employee metrics.
• Assists in the deployment, management and measurement of learning and development programs.
• Proactively support the compilation of talent pipelines, execute targeted recruitment campaigns for prospective employees and support any other initiatives required to effectively recruit for the area of responsibility.
• Contributes to driving the on-going engagement of employees in the assigned stakeholder group through communication, information sharing and knowledge management.
• Undertakes regular reviews of data and trends to understand performance and productivity drivers in the relevant employee base.

Knowledge and Attributes:

• Seasoned knowledge of strategic HR planning, talent management, and organizational development.
• Seasoned knowledge of labor laws, employment regulations, and HR compliance requirements.
• Seasoned expertise in performance appraisal processes, goal setting, and performance improvement techniques.
• Seasoned knowledge of recruitment strategies, candidate sourcing, and selection methods to attract and retain top talent.
• Ability to handle employee relations issues and resolve conflicts.
• Seasoned understanding of HR policies, procedures, and best practices.
• Seasoned knowledge of compensation principles and benefits programs to ensure competitive and equitable rewards for employees.
• Seasoned expertise in identifying training needs and developing learning programs to enhance employee skills and capabilities.
• Excellent communication and influencing skills to engage with senior executives and stakeholders.
• Seasoned proficiency in managing organizational change and leading change initiatives.
• Ability to make informed and data-driven decisions that impact HR and organizational outcomes.
• Seasoned skills in using HR data and metrics to derive insights and support data-driven decision-making.
• Demonstrates high ethical standards and maintaining the confidentiality of sensitive HR information.
• Seasoned ability to influence and persuade business stakeholders to gain support for HR initiatives.
• Eagerness to stay updated with the latest HR trends, industry best practices, and professional development.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in a Human Resources or a related field.

Required Experience:

• Seasoned demonstrated experience in similar senior HRBP role preferably gained within a global IT organization.
• Seasoned experience developing and implementing HR strategy and policy.
• Seasoned demonstrated experience working in partnership with a range of stakeholders including managers, trade unions, employees and external partners.
• Seasoned demonstrated experience managing conflict and sensitive issues and achieving positive outcomes
• Seasoned demonstrated experience developing and managing change projects and programs.
• Seasoned demonstrated experience in HR technologies including experience in HRIS, LMS, e-Recruitment and Payroll systems.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Job Description:

We are seeking a highly skilled and motivated Finance Accounting Specialist to join our dynamic team in the banking sector. The ideal candidate will have a strong background in finance and accounting, with mandatory expertise in using the SAP system. This role requires immediate availability and the ability to provide helpdesk support to non-SAP users.

 

Key Responsibilities:

• Helpdesk Support: Provide technical support and assistance to non-SAP users, resolving issues related to the SAP system and ensuring smooth operation.
• User Training: Conduct training sessions for non-SAP users, helping them understand and effectively use the SAP system for their financial tasks.
• Financial Reporting: Prepare and analyze financial statements, ensuring accuracy and compliance with regulatory standards.
• General Ledger Management: Maintain and reconcile general ledger accounts, ensuring all financial transactions are accurately recorded.
• Budgeting and Forecasting: Assist in the preparation of budgets and financial forecasts, providing insights and recommendations for financial planning.
• Accounts Payable and Receivable: Manage accounts payable and receivable processes, ensuring timely and accurate processing of invoices and payments.
• Audit Support: Assist with internal and external audits, providing necessary documentation and support to auditors.
• Compliance: Ensure compliance with all financial regulations and internal policies, staying updated on changes in financial laws and regulations.
• SAP System Management: Utilize the SAP system for financial reporting, data analysis, and process automation, ensuring efficient and effective use of the system.
• Financial Analysis: Conduct financial analysis to identify trends, variances, and opportunities for cost savings and efficiency improvements.

 

Requirements:

• Education: Bachelor's degree in Finance, Accounting.
• Experience: Minimum of 1 - 3 years of experience in finance and accounting, preferably in the banking sector. Fresh Graduate are welcome to apply.
• SAP Proficiency: Mandatory expertise in using the SAP system for financial reporting and analysis.
• Helpdesk Experience: Experience in providing technical support and training to non-SAP users.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex financial data.
• Attention to Detail: High level of accuracy and attention to detail in financial reporting and analysis.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present financial information clearly and concisely.
• Team Player: Ability to work collaboratively in a team environment, with a proactive and positive attitude.
• Time Management: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Immediate Availability: Must be available to start work immediately.
• Work Location: able to work in South Jakarta area.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.

The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration.

The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required.

What you'll be doing

Qualifications:

• Minimum 1 - 3 year experience or database knowledge fundamental.
• Proficiency in database management systems such as Oracle, MySQL, or SQL Server.
• Experience in database design, implementation, and maintenance.
• Strong problem-solving skills and ability to work on project-based tasks effectively.
• Excellent communication and teamwork abilities to collaborate with project teams.
• Relevant certifications in database administration or related fields.

Responsibilities:

• Responsible for the performance tuning, integrity and security of a database.
• Manage server installation, maintenance, installation, and troubleshooting
• Design backup processes for server and associated data.
• Create accounts for all users and assign security levels.
• Manage database migration and upgrade

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.

Provides support to customers/users where the product is highly technical or sophisticated in nature.

What you'll be doing

Key Roles and Responsibilities:

• Proactively monitors the work queues.
• Perform operational tasks to resolve all incidents / requests in a timely manner and within agreed SLA.
• Execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Coach Service Desk and L1 teams for technical and behavioral skills
• Contribute to the change management process and ensures all changes are carried out with proper change approvals.
• Audit and analyze incident and request tickets for quality and recommends improvements with updates to knowledge articles.

Required Experience:

- Minimum 3 years of experience in information security, with a focus on data protection and DLP.

- Experience in managing DLP solutions in large enterprise environments.

- Knowledge of data classification methodologies and techniques.

- Proficiency in Data Loss Prevention Technologies (Microsoft, McAfee/Trellix, Forcepoint, Symantec, or similar solution)

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate Software Quality Assurance / Testing Engineer is an entry level subject matter expert, responsible for assisting with every phase of the development process to ensure that the design and software adhere to company standards.

This role provides support in the development and execution of exploratory and automated tests to ensure product quality.

What you'll be doing

Job Description:
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open-source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g., developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies

Job Qualifications:
- Candidate must possess at least a Bachelor's Degree in Engineering Computer Science/Information Technology or equivalent.
- Familiar with manual testing.
- Understand well end to end cycle of testing analyst, create test script, assist user UAT, deployed and maintain version for production.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Managed Services Client Service Desk Administrator is an administrative role that supports the smooth operation of the service desk function.

This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.

What you'll be doing

Key Responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• Ensure the correct escalation procedure is followed on all critical calls and requests.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Assists with analyzing and interpreting escalation requests to ensure the correct categorization and prioritization.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Performs any other related task as required.

Knowledge and Attributes:

• Ambitious self-starter with the ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Displays a methodical in approach to ticket resolution.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Strong and effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required.

Academic Qualifications and Certifications:

• High School Certification or diploma or equivalent.

Required Experience:

• Basic to moderate level years of experience
• Basic to moderate level experience level in the Technology Industry and Call Centre environment

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.

What you'll be doing

Key Responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
• Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
• Performs any other related task as required.

Knowledge and Attributes:

• Ambitious self-starter with ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required

Academic Qualifications and Certifications:

• High School Certification

Required Experience:

• Basic level years of experience
• Basic experience level in the Technology Industry and Call Centre environment

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Presales manager is accountable for providing comprehensive support on technical support, methods and systems that will enable the sales teams to achieve overall Data center service sales goals and objectives.

What you'll be doing

Duties and Responsibilities:

• Coordinate and work closely with Delivery, Sales and Product to support each other as one team
• Responsible for proposal support to Sales
• Analyze and assess customer requirements for datacenter services from business and technical perspective
• Create proposal document for customer
• Make a presentation for our datacenter and conduct site tour for customer
• Prepare response for RFI/RFP by request from customer
• Design the layout at server room according to request from customer in cooperation with Operations
• Manage and update standard price list by analyzing the cost of our services
• Calculate the cost based on proposed layout and specifications
• Manage template documents for quotation and proposal
• Manage all of the proposals for possibility, layout, request for service date, etc.
• Coordinate with internal (HR, Procurement, Finance, Sales, Operations) and external(customer, vendor, group companies) to finalize the specifications of customer project
• Attend manager meeting to discuss corporate/business plan, process improvement, project update, etc.
• Innovate internal process
• Process standardization (process establishment/improvement)
• Documentation (process visualization/create form)
• KPI measurement/various reports
• Automation

Qualifications and skill experience:

• Candidate must possess at least a Degree in Information Technology, Electrical or Mechanical Engineering with at least 5 years’ relevant experience in Data Center Provider or any other related industry
• Ability to understand Electrical, Mechanical and Plumbing blue print for explanation to customer
• Desirable to possess the qualifications such as CDCP/CDCS/CDCE, ITIL, CCNA/CCNP
• Possess leadership, spirit of challenge, honesty and sense of responsibility
• Possess good understanding of the relevant authority regulations and good communication, report writing and IT skills
• Excellent interpersonal, verbal and written communication skills in English
• Capable to enjoy working with others, influence others, manage priority of work, do multiple tasks and work under pressure
• Good courteous manner with the public

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Skilled Sales Support Administrator is solid relevant experience and typically operates in larger operational environments where there is enough work for more than one / two sales administration roles.

This role acts as a primary support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.

What you'll be doing

Key Responsibilities:

• Ensures operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Provides quotes for clients either from direct requests or on behalf of the sales team.
• Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
• Provides support capacity required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
• Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• Checks information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
• Supports capacity provided on general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• Captures data and maintains systems as is required by the sales process and sales team.
• Provides administrative support to the sales force when it is required.
• Uses the systems and data to produce reports when necessary.
• May be required to identify and recommend improvements to sales administration processes.

Knowledge and Attributes:

• Detail oriented and highly organized.
• Ability to work in a high paced environment.
• Solid analytical skills.
• Good communication skills both verbal and written.
• Must be service oriented and have a positive attitude to work.
• Skilled knowledge and understanding of sales processes, tools and methodologies would be advantageous.
• Able to work in a team and independently, applying a proactive approach to work processes.
• Ability to use judgement to make decisions about work process and apply improvements.

Academic Qualifications and Certifications:

• High / Secondary School diploma or equivalent qualification.

Required Experience:

• Solid experience with quoting tools would be an advantage.
• Solid administration experience, particularly quote to cash processes.
• Solid experience managing work processes.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Software Applications Development Engineer is a developing subject matter expert, responsible for developing new applications and improving upon existing applications based on the needs of the internal organization and / or external clients.

What you'll be doing

Key Responsibilities:

• Develops applications that effectively accomplish client objectives and user needs.
• Designs and writes code for applications and maintain applications databases.
• Analyzes and edits existing software applications to improve and optimize functionality, fix problems, and enable their use on new hardware platforms.
• Remodels and adapts applications as needed to optimize performance.
• Identifies specific client needs and preferences related to the application.
• Tests applications extensively to ensure they are error and bug-free.
• Installs applications and acts as technical advisor.
• Communicates with relevant internal technical stakeholders to obtain information on project limitations, performance requirements, and interfaces.
• Consults with clients in the design phase to determine client needs.
• Produces software documentation following company software process and templates.
• Participates in software product review meetings and team meetings.
• Performs any other related tasks as required.

Knowledge and Attributes:

• Developing understanding of computer science, with specific knowledge of computer programming, application design, and user-focused features.
• Good team player who maintains the integrity of the team.
• Excellent attention to detail capabilities.
• Ability to understand and analyze systems.
• Proficiency in writing software using the Java Programming Language and a standard object library.
• Knowledge of software development process.
• Proficiency with agile development such as Scrum.
• Knowledge of software integrated development environments.
• Knowledge in various programming languages such as (but not limited to) Java, Perl, Python, C++.
• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams.
• Ability to handle client and customer issues tactfully and professionally.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in computer science or software engineering or related field.
• Certification in various programming languages, for example (but not limited to) Java, Perl, Python, C++ preferred.
• Scrum / Project Management certification preferred.

Required Experience:

• Moderate level Software Applications Engineering, Software Development experience, or related work experience
• Moderate level experience with Programming Languages such as C, C++, Java, Python, etc.
• Moderate level experienced with Linux or Unix and Windows operating systems
• Moderate level experience working with SQL
• Moderate level project management experience and/or experience working in an Agile environment

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Team Lead, Marketing is responsible to market the organization's products and services to the right market for assigned business units.

This role is responsible for coordinating, implementing and executing marketing plans in order to attract potential customers and retain existing ones.

The Team Lead, Marketing is people management role, responsible for the day-to-day operations of a Marketing team whilst fostering a collaborative and innovative team culture focused on operational excellence.

What you'll be doing

Key Responsibilities:

• Assists with coordinating the implementation of all marketing initiatives related to the overall marketing strategy.
• Assists with the development of an annual marketing plan that details the marketing, promotional and advertising activities for the fiscal year.
• Coordinates the implementation of the marketing plan and related projects with a focus on new and existing products and services.
• Supports the Implementation of GTM plans that will be used to target existing and potential markets and clients.
• Works with various internal stakeholders to ensure the implementation of these marketing plans.
• Coordinates, monitors and manages all aspect of prints, receipts and distribution.
• Assists with the development of marketing collateral for bids and proposals.
• Uses information gathered from conducting market research to inform marketing activities, contributing to the development of marketing models and identify the marketing requirements for current and future projects and services.
• Ensures that all marketing initiatives delivered are within the specific budget.
• Analyse the effectiveness of marketing activities and recommend improvements.
• Responsible for the day-to-day operations of a Marketing team whilst fostering a collaborative and innovative team culture focused on operational excellence.

Knowledge and Attributes:

• Understanding of marketing best practices across inbound and outbound channels to engage customers.
• Knowledge of marketing, digital marketing, and data-driven decision making.
• Creative thinker with strong attention to detail.
• Ability to make decisions in a changing environment and anticipate future needs.
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively impact on tactical initiatives.
• Solid written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management and staff.
• Entry level people management skills.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Marketing Management or a related field.

Required Experience:

• Demonstrated experience with a background in all aspects of marketing management.
• Demonstrated experience with marketing service delivery software.
• Entry level experience leading and operationally managing a team within a Marketing function.
• Demonstrated experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Client Project Manager is a developing subject matter expert, responsible for leading and directing concurrent client projects classified as standard.

This role may also be involved in larger-scale projects supervised by a Senior Project and/or Program Manager.

The primary responsibility of the Senior Associate Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client's support operations).

What you'll be doing

Key Responsibilities:

• Interfaces with all project stakeholders to take projects from original concept through to final implementation.
• Contributes to the pre-sales process by providing proposals.
• Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction.
• Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved.
• Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance.
• Performs any other related task as required.

Knowledge and Attributes:

• Relevant project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written and verbal communication skills.
• Ability to work in high-pressure environments.
• Ability to manage urgent tasks simultaneously.
• Some business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Some influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Ability to promote project services to both internal stakeholders and external clients.
• Competent in project change management.
• Familiarity of the industry, domain, or technology related to the client's project.
• Relevant problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• Scrum and Agile certification are beneficial.

Required Experience:

• Moderate level project management experience preferably in a multinational professional services environment.
• Moderate level client engagement experience.
• Demonstrated understanding of the project life cycle.
• Demonstrated competency in project change management.
• Moderate level experience managing expectations when balancing alternatives against business and financial constraints.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate Software Quality Assurance / Testing Engineer is an entry level subject matter expert, responsible for assisting with every phase of the development process to ensure that the design and software adhere to company standards.

This role provides support in the development and execution of exploratory and automated tests to ensure product quality.

What you'll be doing

Key Responsibilities:

• Supports the planning, execution, reporting, and successful completion of QA activities for all new development cycles for various releases.
• Assists in Agile-related user story review meetings and/or works with relevant business stakeholders and developers to understand the new or modified application functionality.
• Receives detailed instructions to work with the required user community (such as Regions or the Product Owner) to understand business requirements and uphold quality of for each release by ensuring a comprehensive end-to-end testing coverage.
• Assists with designing and implementing end-to-end test scenarios, as well as debugging and defining corrective actions.
• Supports the review of system requirements and tracking of quality assurance metrics (e.g. defect densities and open defect counts).
• Assists with performing and documenting risk analysis and records test progress and results. Performing thorough regression testing when bugs are resolved.
• Takes direction from various stakeholders to review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Assists with the creation of detailed, comprehensive, and well-structured test plans and test cases.
• Supports the design, development, coding, and execution of automation scripts
• Receives detailed instructions to identify, record, document thoroughly, and track bugs and develop and apply testing processes for new and existing products to meet client needs.
• Assists with the development of standards and procedures to determine product quality and release readiness.
• Supports and documents established QA processes and best practices in Agile Scrum development methodology and influences the continuous improvement of the QA activities.
• Performs any other related task as required.

Knowledge and Attributes:

• Some expertise in software QA methodologies, tools, and processes.
• Interpersonal, communication, and organizational skills.
• Team player with good attention to detail.
• Ability to understand and analyze complex systems
• Some understanding of SQL and scripting.
• Some understanding of software development process.
• Some expertise in agile development such as Scrum.
• Some understanding of software integrated development environments.
• Ability to handle client and customer issues tactfully and professionally.
• Some understanding of object-oriented programming.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Computer Science, Engineering or a related field.
• Relevant certifications such as Leading SAFe would be advantageous.

Required Experience:

• Basic hands-on testing experience in AGILE/DevOps Methodology, Continuous Integration, and Continuous Delivery.
• Basic work experience in software development.
• Basic work experience in software quality assurance.
• Familiarity with working in an Agile/Scrum development process.
• Familiarity with performance and/or security testing is a plus.
• Basic hands-on experience with automated testing tools.
• Basic experience working within a geographically dispersed company is desirable.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Software Development Engineer is a seasoned subject matter expert, tasked with participating in designing, developing, and testing software systems, modules, or applications for software enhancements and new products including cloud-based or internet-related tools.

This role is accountable for participating in detailed design for certain modules/sub-systems, doing prototype for multi-vendor infrastructure, and showcasing it internally or externally to clients.

This role designs and develops functionality in a micro-services environment working with APIs, telemetry data, and running ML/AI algorithms on it, working with both structured and unstructured data.

What you'll be doing

Key Responsibilities:

• Designs and develops solutions and functionality that drives the growth of business.
• Accountable for writing and testing code.
• Accountable for execution of automated testing.
• Contributes to software deployment.
• Works across multiple teams to deliver software components while working in collaboration with the product team.
• Contributes to the integration and building of solutions through automation and coding, using 3rd party software.
• Creates, crafts and debugs large scale distributed systems.
• Contributes to writing, updating and maintaining the technical program, end-user documentation, and operational procedures.
• Accountable for refactoring code.
• Works across multiple teams to review code written by other developers.
• Performs any other related task as required.

Knowledge and Attributes:

• Excellent understanding of cloud architecture and services in multiple public clouds like AWS, GCP, Microsoft Azure, and Microsoft Office 365.
• Subject matter expert in programming languages such as C/C++, C#, Java, JavaScript, Python, Node.js, libraries and frameworks.
• Seasoned expertise of data structures, algorithms, and software design with strong analytical and debugging skills.
• Seasoned knowledge of micro services-based software architecture and experience with API product development.
• Seasoned expertise in SQL and no-SQL data stores including Elasticsearch, MongoDB, Cassandra.
• Seasoned understanding of container run time (Kubernetes, Docker, LXC/LXD).
• Seasoned proficiency with agile, lean practices and believes in test-driven development.
• Possess a can-do attitude and one that takes initiative.
• Excellent ability to work well in a diverse team with different backgrounds and experience levels.
• Excellent ability to thrive in a dynamic, fast-paced environment.
• Seasoned proficiency with CI/CD concepts and tools.
• Seasoned proficiency with cloud-based infrastructure and deployments.
• Excellent attention to detail.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Computer Science, Engineering or a related field.
• Microsoft Certified Azure Fundamentals preferred.
• Relevant agile certifications preferred.

Required Experience:

• Seasoned experience working with geo-distributed teams through innovation, bootstrapping, pilot, and production phases with multiple stakeholders to the highest levels of quality and performance
• Seasoned experience with tools across full software delivery lifecycle, for example, IDE, source control, CI, test, mocking, work tracking, defect management.
• Seasoned experience in Agile and Lean methodologies, Continuous Delivery / DevOps, Analytics / data-driven processes.
• Seasoned proficiency in working with large data sets and ability to apply proper ML/AI algorithms.
• Seasoned experience in developing micro-services and RESTful APIs.
• Seasoned experience in software development.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Business Analyst's key function is to work with internal and external clients to determine requirements and to define solutions to address business, process and systems problems, and improvements in the organisation. They act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organisation, and to recommend solutions that enable the organisation to achieve its goals. They take guidance from more senior Business Analysts.

What you'll be doing

Key Roles and Responsibilities:

• Acts as a bridge between the business problems and the technology solutions.
• Supports the analysis, transformation and ultimately works towards resolving business problems with the help of technology.
• Works with internal clients and applies best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
• Delivers business projects in line with sponsor requirements and enterprise architecture.
• Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
• Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
• Assists with the resolution of issues pertaining to the service.
• Adheres to and follow the relevant development and support processes.
• Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
• Takes responsibility for delivery of project elements under relevant guidance and supervision.

Knowledge, Skills and Attributes:

• Demonstrated understanding of business practices and processes
• Team player who displays good client service orientation with well-developed administrative and organisation skills
• Developing expertise in specific systems, processes and technologies that they will be required to analyse
• Meticulous attention to detail whilst working under pressure
• Excellent verbal and written communication skills
• Ability to listen empathetically
• Ability to build rapport and engage effectively with a variety of stakeholders
• Knowledge of project management methodology
• Good analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives
• Good documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations
• Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio
• Understanding of systems generally used in a services organisation e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous

Academic Qualifications and Certifications:

• Relevant Bachelor’s degree or equivalent with related demonstrable experience
• Project management certification would be advantageous
• IIBA Membership required
• PMI PBA
• Relevant technology certification(s) required, such as ITIL

Required Experience:

• Moderate level experience as a Business Analyst gained within a technology services environment
• Moderate level experience as a system administrator or developer would be advantageous
• Developing experience in and with all operational aspects of a Services business, preferably with a Systems Integrator
• Developing experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems
• Understanding of and experience with ITIL (IT Infrastructure Library) and the application of ITIL tools within a service integrator

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Cross Technology Technical Architect is a seasoned subject matter expert, responsible for specifying and designing solutions based on their technical expertise across one or more technology domains.

This role takes responsibility for the successful overall technical design and build of the custom elements of the solution to meet a client’s business requirements.

What you'll be doing

Key Responsibilities:

• Select and apply appropriate design standards, methods and tools, consistent with the agreed enterprise and solution architectures and ensure that these are effectively applied and adopted.
• Guide successful implementation and execution of system solutions.
• Provides detailed and specific advice regarding the application of their specialism(s) to the planning and operations processes.
• Contributes to the development of solution architectures in specific business, infrastructure or functional areas.
• Defines and manages scoping, requirements definition and prioritization activities for small-scale changes and assists with more complex change initiatives.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current infrastructure, architecture, system capabilities and business challenges.
• Ensure technical solutions accomplish the client’s objectives.
• Work with Solutions Architects (SAs) to produce a technical specification for the solution’s custom development and systems integration requirements.
• Develop the technical design document to match the solution design specifications.
• Lead the scope of work determination, product pricing and RFP/RFI responses and assist with the decision to pursue or abort a deal.
• Manages client proof of concept (POC) initiatives, which require appropriation of appropriate resources, and setup and delivery of the POC.

Knowledge and Attributes:

• Demonstrate seasoned product knowledge integrated with seasoned technology understanding
• Seasoned understanding of the vendor’s products, business and technology positioning
• Excellent communication skills both verbal and written coupled with the ability to establish and create excellent client relationships with their technical expertise.
• Ability to develop and leverage their seasoned knowledge of reference architectures.
• Ability to maintain knowledge of trends and development in technology domains.
• Seasoned knowledge in core frameworks used.
• Seasoned knowledge of the problem domain that their systems are to provide solutions for
• Basic understanding of key vendor subscription models such as Cisco EA 3.0

Academic Qualifications and Certifications:

• Bachelor's degree in information technology, computer science or information systems or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Relevant vendor and industry certifications, for example, Cisco, Microsoft, Oracle.
• Software and programming languages, for example, C++.
• SAFe Scaled Agile certification advantageous.

Required Experience:

• Seasoned track record as a developer and architect of new systems/solutions.
• Seasoned work experience working as a systems administrator or network engineer.
• Seasoned client engagement and development consulting experience.
• Seasoned experience managing expectations when balancing alternatives against business and financial constraints.
• Seasoned experience in a variety of architectures for specific domain or specialization.
• Seasoned experienced designer and development know-how.
• Seasoned project management experience ensuring timeous delivery of client solutions.
• Experience presenting technical solutions to non-technical audiences.
• Experience working in an agile development environment.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Solutions Architect is a seasoned subject matter expert, primarily responsible consulting with the client and working with internal teams to create strategies, transformational designs and the architectural vision for complex solutions that address the clients’ needs.

This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components.

What you'll be doing

Key Responsibilities:

• Contributes to the development of solution architectures in specific business, infrastructure or functional areas.
• Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.
• Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
• Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
• Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
• Monitors the external environment to gather intelligence on emerging technologies.
• Creates reports and technology roadmaps and shares knowledge and insights with others.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
• Reviews, verifies and improves own designs against specifications.
• Contribute to the development of new go to market services and contributes knowledge on relevant verticals.
• Operates across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.

Knowledge and Attributes:

• Seasoned knowledge of multi-vendor service integrations and cross-functional software, OS’s and infrastructure designs.
• Excellent communication skills both verbal and written coupled with excellent interpersonal skills to build solid working relationships with internal and external stakeholders.
• Seasoned knowledge on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks.
• Ability to develop and leverage their seasoned specialist knowledge of reference architectures.
• Ability to maintain knowledge of trends and development in technology domains.
• Ability to keep abreast of industry trends and emerging technologies.
• Seasoned ability to collaborate with cross functional teams such as sales, product, delivery etc.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in computer science, engineering or business or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Safe Scaled Agile certification advantageous.

Required Experience:

• Seasoned professional technical, IT or Operations experience within a large scale (preferably multi- national) technology services environment on the following areas: Software Development, Application Support and Infrastructure Support.
• Seasoned project or program management experience would be preferred but not essential.
• Seasoned client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
• Seasoned experience in integrating the solution for the particular project with the business domain, enterprise concerns, industry standards, established patterns and best practices.
• Seasoned experience working in an agile development environment.
• Seasoned experience in developing, selling and delivering technical solutions.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Solutions Architect is a seasoned subject matter expert, primarily responsible consulting with the client and working with internal teams to create strategies, transformational designs and the architectural vision for complex solutions that address the clients’ needs.

This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components.

What you'll be doing

Key Responsibilities:

• Contributes to the development of solution architectures in specific business, infrastructure or functional areas.
• Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.
• Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
• Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
• Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
• Monitors the external environment to gather intelligence on emerging technologies.
• Creates reports and technology roadmaps and shares knowledge and insights with others.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
• Reviews, verifies and improves own designs against specifications.
• Contribute to the development of new go to market services and contributes knowledge on relevant verticals.
• Operates across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.

Knowledge and Attributes:

• Seasoned knowledge of multi-vendor service integrations and cross-functional software, OS’s and infrastructure designs.
• Excellent communication skills both verbal and written coupled with excellent interpersonal skills to build solid working relationships with internal and external stakeholders.
• Seasoned knowledge on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks.
• Ability to develop and leverage their seasoned specialist knowledge of reference architectures.
• Ability to maintain knowledge of trends and development in technology domains.
• Ability to keep abreast of industry trends and emerging technologies.
• Seasoned ability to collaborate with cross functional teams such as sales, product, delivery etc.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in computer science, engineering or business or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Safe Scaled Agile certification advantageous.

Required Experience:

• Seasoned professional technical, IT or Operations experience within a large scale (preferably multi- national) technology services environment on the following areas: Software Development, Application Support and Infrastructure Support.
• Seasoned project or program management experience would be preferred but not essential.
• Seasoned client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
• Seasoned experience in integrating the solution for the particular project with the business domain, enterprise concerns, industry standards, established patterns and best practices.
• Seasoned experience working in an agile development environment.
• Seasoned experience in developing, selling and delivering technical solutions.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.