Approaches to the Physical World

Bold attempts to infuse the myriad activities of the physical world with the value of IT continue unabated. By expanding the tools that support complicated autonomous and synergistic work, we not only improve the productivity of people, but also accelerate the arrival of a new world that links the virtual to the real and enables continuous, high-speed improvement.


The challenge of bringing the value of IT into the physical world continues. From human judgment to physical work, IT is playing a greater role and creating new value by collaborating with the physical world.
One way IT is bringing value to the physical world is by replacing human decision-making. For example, IT has proven to be faster and more accurate than humans at determining how to load trucks and route packages for delivery, bringing IT speed and accuracy to the physical world.
The value of IT extends to performing physical tasks. IT will replace skilled operations such as operating heavy machinery. Humans will only need to instruct and monitor these autonomous machines from a safe place. This allows a small number of people to manage large numbers of heavy construction machines, for example, scaling the workload up and down easily as needed.
Increasingly, IT is being tasked with delivering continuous improvement to the physical world. For example, one company is using a digital twin of its physical factory to experiment with ways of improving its production lines. This allows ideas to be tested at a speed that cannot be achieved in real life. Implementing the improvement results is still manual, but if IT can automatically reflect and bring the improved reality back into the virtual world, continuous improvement of the physical world can be realized.
As we look ahead to new ways to bring the value of IT to the physical world, organizations must first use IT to support judgment and physical labor. Further added value will come as experience is gained.

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