Business growth is led by IT and expanded by AI. The competition to rapidly and continuously improve services for optimal delivery walks hand in hand with the evolution of software, hardware, and data. The breakneck speed of technological innovation in AI is accelerating the growth of business.
It goes without saying that IT is essential for business growth. Even during the turmoil of the COVID-19 pandemic, new, fast-growing businesses, such as food delivery and Buy Now Pay Later (BNPL), emerged and took off. Powered by smartphones, the cloud, high-speed internet and software, IT is responsible for enabling the birth and swift growth of these new businesses.
IT is still evolving. AI is a major force driving this evolution and enabling the rapid, global growth of advanced and precise services that are not dependent on humans. Expectations for technological innovation continue to drive further R&D investment.
Therefore, it is essential that business leaders understand the concrete power that IT gives to emerging ideas, and have broad knowledge and deep insight into the future direction of IT.