Coca-Cola BIG: Powering Automation in HR System with SAP SuccessFactors

In today’s business world, organizations aim to create a modern and highly engaging workforce. Companies need a comprehensive Human Experience Management suite to help them manage the entire workforce and their operating life cycle, that would often lead to simplified HR processes and improved employee engagement.

The Coca-Cola Bottling Investment Group (BIG) is part of the Coca-Cola Company focusing on bottling and distribution of Coca-Cola products with operations in markets in Southeast Asia, India, Middle East and Southwest Asia, covering 16 countries with 39 plants and 28,000 employees. To ensure effective employee management and contingent worker lifecycle, Coca-Cola BIG partnered with NTT DATA Philippines, in its digital transformation journey for HR with SAP SuccessFactors to enable meaningful, productive, and personal employee experiences that drive business results.

Standardized HR solutions across multiple countries

Coca-Cola BIG was able to deploy standardized and comprehensive end-to-end HxM suite that brought significant impact in the business. This implementation resulted to the elimination of manual Talent Management processes and introduction of paperless and harmonized processes and data across the whole Region from Asia to Middle East countries.

Business strategies transformed into quantifiable outcomes

SAP SuccessFactors’ powerful analytics increased Coca-Cola BIG’s compliance on Performance Objectives setting with real-time insights for HR Reports including the creation of charts, dashboards, and query-based reports. By embedding intelligence into end-to-end HR Processes, the company was able to come up with faster and more informed decisions that led to the improvement of the overall business performance.

Empowering employees with enhanced digital experience

And above all else, the ultimate benefit of all is a better employee experience, resulting to a better customer experience and company performance. Coca-Cola BIG’s HR Transformation has brought significant impact across their operations, employees and organization. Powering automation in HR system with SAP SuccessFactors resulted to a seamless business process irrespective of location and time zone enabling a happier and more engaged workforce.

“NTT DATA’s ready2run Solutions became our secret ingredient that allowed us to deploy SAP SuccessFactors in the quickest time possible without sacrificing our ability as HR professionals to understand the system and link it to our various HR processes.”
- Teejay Gonzales, Coca-Cola BIG HR Transformation Director

As a Trusted Global Innovator, NTT DATA continues to put emphasis on long-term commitment with its clients, delivering cutting-edge technologies and provide innovative solutions to help customers achieve digital transformation.

Related resources:

- A Case Study: Coca-Cola BIG chooses NTT DATA for SAP SuccessFactors Implementation Across Asia Pacific
- SAP Qualified Partner Packaged Solution on SuccessFactors
- Customer Success Story Video: Powering Automation in HR System with SAP SuccessFactors