“Transformational technologies are changing the way we live, the way we work, and the way we interact with each other. While this brings about a disruptive transition for us and our clients, we have to embrace change with great excitement as we race into this new era with the ‘future of technology’.  While this may shake us, history has taught us that change must be embraced with much fervor and grit.  
We create better when we understand what our customers want the most and what NTT DATA does best. We focus on where those two meet.
For us, work is not only about technological innovation. It is about connecting people, about delighting our customers and of course developing our people.  As a trusted, long-term partner, we are dedicated to helping clients both leverage cutting-edge technologies to future-proof business models and develop innovative solutions to meet their needs.”

　 “I believe that we are in the business of solving problems, in everything we do we should always think how we are adding value. Whether that’s helping automate or enhance a business process, increasing productivity through modern work solutions, enabling our clients connect better with their customers, increase employee engagement, utilizing our expertise in IT to accelerate transforming their business model to thrive in the digital economy.
I read in a book that ‘satisfying customers is the source of sustainable value creation’. That should always be top of mind in all our engagements. The only way to be a true partner of our customers and provide the most meaningful outcome is if we understand their business. Their objectives are our objectives. Their keep awake at night is ours too. Their growth drives our growth.
When our customers are successful, we become successful
This is what it means to be a trusted Global Innovator.
This for me, is creating better for our customers.”

　 “Creating better connection with our customers means establishing trust. We earn customer’s trust once we were able to deliver to our commitment.  If you want customers to trust and respect you, you need to earn it by proving your dedication to meet their requirements.”

　 “The pandemic has caused a significant change in customer engagements. Now more than ever, there is a need for communication, understanding and agility.  Creating better for me means going beyond providing an excellent customer service. It is about ensuring a delightful and exceptional customer journey with us, continuously building trust, creating value and support in achieving their aspirations.”