Whether your goal is to create a customer-centric enterprise, move to the cloud, gain data-driven intelligence, or establish IT-driven value creation services, the NTT DATA retail and CPG practice offers a wide range of solutions and services to make your digital business a success:
Higher Product Quality
Product quality directly impacts customer satisfaction, brand reputation and bottom-line profit. If customers purchase defective products, enterprises may lose their customer base and future revenue-generating capability. Production control helps managers, line supervisors and employees catch defects before they reach the customers. Analyzing the captured defects helps to identify system errors that, once corrected, can lead to process improvement initiatives. Producing high-quality products is one of the most effective ways manufacturers can outperform their competition.
Reduced Waste
Over processing, scrap, rework and excess transport are a few of the wastes that can exist in a production facility. It is challenging to identify waste and remove it without using a standardized approach. Production control incorporates technical measurements and quality assurance principles to eradicate manufacturing inefficiencies. Implemented properly, production control can improve production turnaround times. It can also enhance employees morale, because efficient operations make it easier to perform job duties.
Lower Operating Costs
Production control makes it possible to lower the costs associated with poor quality. Scrap and other forms of waste can be tied back to general ledger expense accounts and assigned a dollar amount. This process helps leaders determine the costs associated with wasteful and inefficient operations. Overhead costs are a major determinant in a company's ability to compete in the marketplace; by removing waste, companies can gain market share and improve bottom-line profit.
Better Decision Making
Without the right information, it is hard for operations managers to direct their personnel and monitor production systems. Quality tools such as control charts allow management to discern normal process variations from serious process deficiencies. Special causes of variation are attributable to flawed equipment, ineffective procedures or human errors. Production control identifies system deficiencies allowing management to make better decisions about operations.