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IT Operation Management

Optimize capacity to control cost and minimize risk

As a leading provider of high quality data center services, NTT DATA built 30+ years’ experience in supporting and managing mission critical systems of our valued customers. By the capabilities of NTT group, NTT DATA Malaysia can totally support both domestic and global customer’s infrastructures – applications. As a result, the competitive price and reliabilities can be achieved.

Our Solutions

Whether your goal is to create a customer-centric enterprise, move to the cloud, gain data-driven intelligence, or establish IT-driven value creation services, the NTT DATA retail and CPG practice offers a wide range of solutions and services to make your digital business a success:

Service Desk Operations

NTT DATA can reduce the cost and complexity of service management by offering a single point of accountability that consolidates responsibility, vendor management and service delivery across your entire technology stack. Our end-to-end service desk Level 1 support includes hardware, networks, applications, infrastructure, skilled advanced technology support, and full-service infrastructure management.

NTT DATA Malaysia provides IT Operations support for the following services:

  • Project Management

  • Colocation Service

  • Dedicated Server

  • Security Service

  • Backup Service

  • Network Service

  • Application updates & Licensing Service

  • Data centers

All-in-one network management software

IT Operation Management is a critical process for IT Organizations that manage day-to-day IT infrastructure which includes provisioning, capacity, performance and availability of the computing, networking and application environment. NTT DATA has a tremendous experience in delivering high-quality services and applications in supporting of the data digital business.

"IT Operations Management groups key applications into packages that can scale with you as your needs change."

allocation, deployment, monitoring and management of IT resources