IT Operation Management
Optimize capacity to control cost and minimize risk
As a leading provider of high quality data center services, NTT DATA built 30+ years’ experience in supporting and managing mission critical systems of our valued customers. By the capabilities of NTT group, NTT DATA Malaysia can totally support both domestic and global customer’s infrastructures – applications. As a result, the competitive price and reliabilities can be achieved.
Whether your goal is to create a customer-centric enterprise, move to the cloud, gain data-driven intelligence, or establish IT-driven value creation services, the NTT DATA retail and CPG practice offers a wide range of solutions and services to make your digital business a success:
Service Desk Operations
NTT DATA can reduce the cost and complexity of service management by offering a single point of accountability that consolidates responsibility, vendor management and service delivery across your entire technology stack. Our end-to-end service desk Level 1 support includes hardware, networks, applications, infrastructure, skilled advanced technology support, and full-service infrastructure management.
NTT DATA Malaysia provides IT Operations support for the following services:
- Project Management
- Colocation Service
- Dedicated Server
- Security Service
- Backup Service
- Network Service
- Application updates & Licensing Service
- Data centers
All-in-one network management software
IT Operation Management is a critical process for IT Organizations that manage day-to-day IT infrastructure which includes provisioning, capacity, performance and availability of the computing, networking and application environment. NTT DATA has a tremendous experience in delivering high-quality services and applications in supporting of the data digital business.
"IT Operations Management groups key applications into packages that can scale with you as your needs change."