Service Cloud

World's No.1 customer service & field support application

• Products based on the salesforce.com customer support platform. Because customer information can be grasped 360 °, smart services tailored to each customer can be provided quickly.
• Salesforce.com is a pioneer in cloud-based sales support and a recognized leader in CRM tools that help build customer relationships. With Service Cloud, you can search for articles, topics, and experts that are key to solving problems, including automating service processes and streamlining workflows. With a variety of channels and devices, it’s easier than ever to connect with each customer one-on-one.