Get your complimentary BPaaS Opportunity Assessment by filling the form below
How much administrative cost can you take out—without compromising member or provider experience?
Health plans face relentless cost pressure while needing to protect member and provider experience. As larger, technology-forward plans use modern platforms, agentic AI, automation and global delivery to lower costs, the widening cost gap is becoming a strategic challenge for local, regional and mid-sized plans.
Incremental cost cutting isn't enough. Health plans need a different operating model.
The NTT DATA BPaaS operating model delivers outcomes – reduced administrative cost while improving service, agility and experience through its Agentic Payer Platform and intelligent operations.
Your complimentary assessment includes a 2-hour collaborative session with our business and technology leaders to understand your priorities, pain points and optimization goals, plus three deliverables uniquely tailored to your plan to meet your stated objectives:
- Performance benchmarking – benchmark your organization against industry-leading payers to identify improvement opportunities
- Opportunity sizing – identify the highest-value optimization opportunities and the best path to modernization
- A tailored roadmap – receive prioritized initiatives with a phased implementation approach
The numbers
- 50–60% admin cost takeout
- 30–40% faster speed to market
- >40% improvement in auto-adjudication
- 25–45% uplift in member and provider NPS
Why NTT DATA
- 40+ years of proven delivery with 70+ current payer clients
- 100M+ claims processed annually for our payer clients
- Recognized by Gartner as an AI market leader
Fill out the form below and we'll reach out to schedule your session. No obligation. When providing a business email, you may share either your email address or the email address of your executive assistant—our team will use that address to reach out and schedule your session.