BPS for Banking & Financial Services
Streamline processes, global delivery and digital innovation for enhanced performance and competitiveness.
The shift to digital operations isn't coming. It's already here.
Leading financial institutions are abandoning legacy operating models for ecosystem-driven, client-first approaches powered by AI, automation, and cloud. NTT DATA helps you make that shift — bringing BPS, BPaaS, and intelligent automation capabilities trusted by 22 of the world's top banks to reduce costs, manage risk, and elevate every customer interaction.
Digital KYC Services
Our Digital KYC services are a secure, cloud-based suite of KYC offerings. This comprehensive solution helps clients optimize KYC operations, improve customer journeys and accelerate time to revenue.
Our KYC capabilities also include remediation support. We have helped several top global banks identify and resolve various types of remediation efforts. We use proven methodologies, assets, tools and accelerators to lead and support remediation efforts at any phase. This approach helps to meet objectives, avoid fines and mitigate all regulatory and reputational risks.
Our Services
Our key strengths
Automation-first approach
7,000+ bots in production, 380+ bots in banking and finance
Global reach
45,200+ global talent pool of consultants and advisors, 50 global process service centers, 29 languages supported
Customer Experience (CX)
Enhancing CX by leveraging hyper-personalization, integrated customer journey priming omnichannel experience and Gen AI
Intelligent process automation
From identity verification to fraud detection, our automation-first approach enhances compliance while cutting cycle time.