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Future of Work 2030

Key takeaways

Future of Work 2030: From hybrid to converged workspaces

Discover how enterprises can integrate technology, people and physical spaces into one operating fabric to drive productivity, resilience and growth.

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*Survey conducted by Everest Group with over 330 global enterprise across 5 regions and 10 industries with revenue >US$1 billion (2026)

people in meeting room

1.24x

Best-in-class enterprises report 1.24x higher satisfaction with progress on their top workplace priorities than other organizations

56%

of enterprises plan to operate a unified network that serves both IT and OT systems by 2030

84%

of enterprises believe more than 30% of their workforce will require reskilling for AI and automation

57%

of enterprises expect productivity uplift above 35% from AI technologies by 2030

Reinventing work for the next decade

Interviews with 330 global enterprises revealed a decisive shift to convergence, modular technology, AI-driven work, frontline parity and outcome-based experience.

A study conducted by Everest Group and presented by NTT DATA found that by 2030, 81% of enterprises expect to unify workplace, network and field services under a single outcome-based contract.

As agentic AI accelerates, leaders must align architecture, intelligence and talent.

Discover what best-in-class organizations do differently to advance workplace, network, cloud, edge and AI, and learn how each industry takes a different route to “the North Star”.

“

The path forward is clear: enterprises must adopt an AI‑first approach supported by a modular, plug‑and‑play architecture that delivers measurable outcomes, enriches user experience, and improves productivity. In an always‑connected world, organizations also need an edge‑ready network to ensure a seamless end‑to‑end user experience. And ultimately, services must be context‑aware and persona‑driven to deliver true experience‑level service to every user. ”
Sujay Bhattacharya
,  
Sr Managing Director and Global Head of Digital Workplace Service, NTT DATA

Transforming the digital workplace by committing to Total Workplace Experience

Recognized by leading analyst firms, NTT DATA is redefining the digital workplace through a Total Workplace Experience that seamlessly integrates technology, intelligence, and human-centered design.


Powered by agentic AI, our Workplace Agentic AI Suite™ automates up to 65% of work — reducing complexities, introducing efficiencies and augmenting potential at scale.


Our workplace consulting strengths, combined with deep digital workplace transformation expertise and integrated end to end delivery across IoT, data center, and network, uniquely position us to enable true, enterprise wide workplace transformation.


With a comprehensive full stack portfolio, industry focused solutions, deep ecosystem partnerships, and 16+ global innovation and design centers, we enable workforces across industry personas and co create differentiated, scalable solutions that deliver sustained competitive advantage for our clients.


Through outcome based service models, we empower enterprises to accelerate transformation with clarity, confidence, and measurable business impact.
Unlock the future of work with NTT DATA — Built for impact. Ready for what’s next.

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