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Leader in Banking IT Services

NTT DATA named a Leader and Star Performer in Banking IT Services

Recognized for leadership in banking modernization, AI‑driven transformation and global delivery excellence.

NTT DATA has been named a Leader and Star Performer in Everest Group’s Banking IT Services PEAK Matrix® 2025. The assessment highlights NTT DATA’s strong capabilities in core modernization, cloud and infrastructure transformation and the deployment of domain-specific AI across onboarding, know your customer (KYC), payments and lending. Everest Group also recognizes NTT DATA’s strengths in global delivery and accelerators that help banks achieve faster, safer and more scalable transformation.

14

NTT DATA is positioned as one of only 14 Leaders among the 41 banking IT services providers evaluated in the 2025 PEAK Matrix assessment.

10

Recognized as a Star Performer, a distinction granted to the 10 providers showing the strongest year‑over‑year improvement in market impact and capability.
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Additional insights for business leaders

Human-centered banking


Modernizing customer and employee experiences by integrating AI, automation and intuitive digital workflows — improving service speed, accuracy and trust across all channels.

Responsible AI at scale


Applying governance, model risk controls and data integrity frameworks to support the compliant deployment of AI and agentic systems in highly regulated banking environments.

Intelligent operational agility


Improving efficiency across lending, payments, onboarding and KYC through AI-driven orchestration, automated decisioning and cloud enabled delivery models.

Future-ready banking


Building scalable, secure and modular platforms — powered by cloud, data and domain-specific AI — to help banks respond swiftly to evolving customer expectations and regulatory demands.

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Key takeaways

  1. Our comprehensive modernization strategy combines core transformation, cloud migration and AI‑powered delivery to strengthen resilience and regulatory alignment in banking operations.
  2. We scale AI and agentic automation, embedding analytics, onboarding intelligence, KYC automation and risk/fraud detection into critical banking value‑chain processes.
  3. Our global delivery footprint enables consistent execution, nearshore regulatory support and accelerates time to value for complex banking transformation programs.
  4. Our deep platform partnerships with Temenos, Murex, Thought Machine and major hyperscalers enhance flexibility, compliance and integration across systems.
  5. Our strong innovation pipeline leverages proprietary accelerators (such as Platea, Demetra, SmartAgent) to shorten transformation timelines and reduce operational risk.
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Additional insights for AI practitioners

Intelligent integration


Seamlessly connect AI, data and automation frameworks with core banking systems. Providers evaluated by Everest Group demonstrate integration models combining application programming interfaces (APIs), microservices and domain specific accelerators to reduce modernization friction.

Scalable banking ecosystems


Leading providers employ multicloud patterns, containerized delivery and industry-specific platforms (such as Temenos, Murex, and Thought Machine) for flexibility and operational continuity.

Secure-by-design AI deployment


Rigorous governance, data-lineage controls and model risk management operationalize AI safely within regulated banking environments. Everest Group emphases cybersecurity, fraud resilience and compliant AI adoption across sensitive processes.

Continuous optimization and LLMOps


Enhance AI models through continuous feedback loops, performance monitoring and automation. Leaders incorporate domain-specific accelerators and LLMOps practices that streamline retraining, evaluate drift and deploy reliably in production banking systems.

About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.

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Disclaimer

Licensed extracts taken from Everest Group's PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.