Your 2025 guide to logistics outsourcing
Discover how shippers and 3PLs are navigating change, adopting AI, and boosting direct-to-consumer experiences
Navigating Supply Chain Challenges
Geopolitical unrests, economic shifts and supply chain delays can affect relationships between shippers and third-party logistics providers (3PLs), but our study reveals that almost 90% of shippers say 3PLs relationships are successful. And 94% of 3PLs agree.
Relationships are the mainstay of this industry – but challenges remain. These include rapid shifts in the industry, necessitating change management, the ubiquitous and constant pressure of AI adoption. 3PLs also face customer demands and pressures of near shoring.
We explore these issues and more in the comprehensive 2025 Third-Party Logistics Study and uncover trends, challenges and best practices in supply chain.
Learn what’s driving the supply chain in 2025 and beyond
The 2025 29th Annual Third-Party Logistics Study, powered by NTT DATA, Penske and Penn State University offers the latest perspectives on shipper and 3PL relationships, priorities for both groups, services and solutions that are in demand and what makes relationships successful. You’ll learn:
- Shippers’ IT expectations and 3PL IT capabilities
- What strategies, approaches, frameworks shippers and 3PLs use in change management
- Practical applications of AI, investment trends in AI, and barriers to AI adoption
- D2C trends, and the value of data and analytics in customer experience
- A deep dive on contemporary issues:
- Near-shoring trends and factors
- Trends in real estate and labor