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CX and Digital Products

Accelerate growth and unlock new revenue streams.

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  • 15K+

    digital products and CX professionals

  • 20

    studios across the globe

  • 2K

    global clients

  • 7B

    customer engagements each year

The catalyst for business growth

Accelerate growth by creating intuitive experiences that deepen connections by prioritizing user needs to increase customer satisfaction, loyalty and advocacy.

Our comprehensive services span consulting, design, data intelligence and engineering, addressing specific business needs for a wide variety of industries from healthcare to retail to financial services, automotive and more.

With over 15,000 experts in 20 design studios across nine countries, our global presence gives our clients an edge — especially those who need a partner to support them across multiple geographies. We integrate advanced technologies like GenAI, augmented and virtual reality (AR/VR), IoT and predictive analytics to support seamless digital journeys.

Learn about Launch by NTT DATA
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Capabilities that span the full journey

Customer-first strategies, digital products and omnichannel solutions that deepen engagement and drive growth.

CX Strategy

We delve deep into market intelligence and CX insights and put your customers at the heart of the strategy to boost engagement and help you achieve tangible results.
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Customer Experience and Omnichannel

Transform, accelerate and future-proof customer engagement with our cloud-based contact center solutions and omnichannel experiences.
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Experience Design and Digital Products

Delight users and achieve your delivery, growth and revenue goals with fast, effective and easy-to-use digital products.
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Marketing and Commerce

Amplify your brand impact and fuel growth with dynamic campaigns, creative content, and cutting-edge martech solutions.
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Secure your digital future. Start the conversation with us.

Our partners

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Industry recognition

  • 2024

    NTT DATA named a Major Contender by Everest Group, Enterprise Immersive Experience Services PEAK MATRIX® Assessment 2024

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  • 2024

    NTT DATA and ACEA win the prestigious ADI Compasso d'Oro Award

  • 2024

    NTT DATA was recognized for the UNICA National School Program experience design at the PA FORUM 2024

  • 2024

    NTT DATA sponsored the 2024 Young Lions Competitions

Design-led, data-informed delivery

Validate faster and scale with confidence using rapid prototyping and real-world customer feedback.
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