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Workplace Device Support

Boost employee productivity with efficient device support.

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Enhance productivity with modern field support

With 2.9 million devices supported worldwide, we offer comprehensive maintenance, technical assistance and field engineering for all your workforce devices and software.

This includes troubleshooting, updates and replacements, improved by augmented reality for remote expert guidance. We also provide secure access to replacement devices or peripherals through smart lockers and vending machines, streamlining exchanges and saving time. And our walk-in tech bars enable you to get instant support for any day-to-day issues.

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Our services

Support that resolves before it disrupts

We provide the best possible support experience, anywhere, anytime. Our global service centers, technicians and partners deliver fast, reliable and cost-efficient solutions for your workplace devices and software.

  • Intelligent remote support

    Using augmented reality, AI and cloud-based tools, we can assist you remotely through your device or wearable. Whether you use a self-service option or one of our remote experts, your issues are solved quickly and conveniently.

  • Rapid onsite support

    Our skilled and certified technicians troubleshoot, repair and install devices and software. We also provide preventive maintenance and asset management services to ensure the optimal performance and security of your IT infrastructure.

  • Smart dispatch

    Using advanced analytics and automation, we make our technicians' schedules and routes more efficient. This helps them save time and money, improve service quality and make our clients happier.

Every device, always ready

Proactive lifecycle management that minimizes downtime, extends asset value and keeps your teams productive.
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