Software-defined Infrastructure Services
Move beyond the break/fix loop to AI-powered infrastructure services.
Drive business outcomes across your multivendor IT estate
IT leaders face mounting pressure to deliver more with fewer resources. Ensuring uptime is no longer a differentiator — it’s merely the baseline. For years, enterprise IT teams have been stuck in a reactive break/fix support — fixing issues after they arise, scrambling to maintain infrastructure and ensure compliance, and struggling to extract true value from their technology investments.
NTT DATA's Software-defined Infrastructure (SDI) Services break this cycle. Reimagined as agentic service management built with human and AI employees, SDI Services boosts efficiency, utilization and business outcomes. We redefine the way you navigate the complexities of multivendor hardware and software infrastructure.