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Agentforce for Salesforce

Design, pilot and scale agents that drive measurable customer outcomes with Agentforce

Transform Salesforce with Agentforce

Agentforce is Salesforce's agentic AI platform for customer relationship management (CRM).

Autonomous agents for sales, service and marketing can resolve cases, take action and personalize experiences autonomously, measurably improving productivity and customer satisfaction.

NTT DATA’s full lifecycle services — including use-case design, governed pilots, integration and change management — will help you launch pilots fast and scale outcomes in weeks.

room with many digital screens displaying data

Our impact

  • 50%

    reduction in effort for IT service agents
  • 80%

    faster email marketing automation
  • 75%

    less lead-creation time

Industry recognition