ServiceNow

Optimize workflow automation across service operations, customer management, enterprise resource planning and employee experience with agentic intelligence.

A multi-level office building with interior lights, people working and interacting in rooms, and a glass facade.

Accelerate business transformation with AI-powered workflows and data-driven expertise

Automated service operations
Automate workflows across your organization for faster decisions and better outcomes with agentic intelligence.
Transform operational chaos into calm
Operate with less friction and more focus, transforming operational chaos into calm with the ServiceNow AI Platform.
Take charge of your AI galaxy
Step beyond service operations and become the guardians of AI governance, visibility and sustainable adoption.

Trusted expertise, proven at scale

Deep platform expertise and global delivery capabilities that turn ServiceNow into a true engine for enterprise transformation.

500+
Active customers
1,400+
ServiceNow practitioners
50
Countries serviced

NTT DATA and ServiceNow

Our ServiceNow solutions draw on our functional expertise and extensive experience to optimize your workflow automation and streamline enterprise operations with agentic intelligence. As a ServiceNow Elite Consulting & Implementation Partner, we boast a family of clients that have realized immediate ROI and achieved smarter, faster, better ways to work.

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ServiceNow solutions

Industry recognition

2026
ServiceNow designates NTT DATA as a strategic AI delivery partner. Elite Partner – Consulting and Implementation, Elite Partner – Reseller, and Platform Partner – Build.
2026
ServiceNow Partner Award Winner 2026, Japan: Consulting and Implementation Star
2026
ServiceNow Partner Award Winner 2026, Japan: IT
2026
ServiceNow Partner Award Winner 2026, EMEA Service Provider
2026
Service Now Partner Award Winner 2026, Japan: Service Provider Rising Star
2026
ServiceNow Partner Award Winner 2026, Japan: Transformation

Automate workflows and accelerate value

Streamline enterprise workflows and digitize operations with ServiceNow platform expertise.

Connect with an expert

ServiceNow

Accelerate business transformation with AI-powered workflows and data-driven expertise

Automated service operations

Transform operational chaos into calm

Take charge of your AI galaxy

Trusted expertise, proven at scale

500+

1,400+

50

NTT DATA and ServiceNow

ServiceNow solutions

ServiceNow Customer Experience

Transform customer service into a connected, automated experience built on deep platform and industry knowledge.

ServiceNow Employee Experience

Modern workplace solutions that empower your teams to work from anywhere while keeping your digital initiatives secure.

ServiceNow Technology Experience

Accelerate your move to the cloud with deployment frameworks that deliver agility and faster time to value.

ServiceNow Intelligent Automation

Take charge of your AI galaxy with AI Control Tower and eliminate manual effort while accelerating innovation with AI agents.

ServiceNow Operations Excellence

End-to-end ITOM that modernizes operations, eliminates silos and powers your wider transformation strategy.

Case studies

Industry recognition

ServiceNow designates NTT DATA as a strategic AI delivery partner. Elite Partner – Consulting and Implementation, Elite Partner – Reseller, and Platform Partner – Build.

ServiceNow Partner Award Winner 2026, Japan: Consulting and Implementation Star

ServiceNow Partner Award Winner 2026, Japan: IT

ServiceNow Partner Award Winner 2026, EMEA Service Provider

Service Now Partner Award Winner 2026, Japan: Service Provider Rising Star

ServiceNow Partner Award Winner 2026, Japan: Transformation

Related insights

Automate workflows and accelerate value

ServiceNow

Accelerate business transformation with AI-powered workflows and data-driven expertise

Automated service operations

Transform operational chaos into calm

Take charge of your AI galaxy

Trusted expertise, proven at scale

500+

1,400+

50

NTT DATA and ServiceNow

ServiceNow solutions

Expand service section:ServiceNow Customer ExperienceTransform customer service into a connected, automated experience built on deep platform and industry knowledge.

ServiceNow Customer Experience

Transform customer service into a connected, automated experience built on deep platform and industry knowledge.

Expand service section:ServiceNow Employee ExperienceModern workplace solutions that empower your teams to work from anywhere while keeping your digital initiatives secure.

ServiceNow Employee Experience

Modern workplace solutions that empower your teams to work from anywhere while keeping your digital initiatives secure.

Expand service section:ServiceNow Technology ExperienceAccelerate your move to the cloud with deployment frameworks that deliver agility and faster time to value.

ServiceNow Technology Experience

Accelerate your move to the cloud with deployment frameworks that deliver agility and faster time to value.

Expand service section:ServiceNow Intelligent AutomationTake charge of your AI galaxy with AI Control Tower and eliminate manual effort while accelerating innovation with AI agents.

ServiceNow Intelligent Automation

Take charge of your AI galaxy with AI Control Tower and eliminate manual effort while accelerating innovation with AI agents.

Expand service section:ServiceNow Operations ExcellenceEnd-to-end ITOM that modernizes operations, eliminates silos and powers your wider transformation strategy.

ServiceNow Operations Excellence

End-to-end ITOM that modernizes operations, eliminates silos and powers your wider transformation strategy.

Industry recognition

ServiceNow designates NTT DATA as a strategic AI delivery partner. Elite Partner – Consulting and Implementation, Elite Partner – Reseller, and Platform Partner – Build.

ServiceNow Partner Award Winner 2026, Japan: Consulting and Implementation Star

ServiceNow Partner Award Winner 2026, Japan: IT

ServiceNow Partner Award Winner 2026, EMEA Service Provider

Service Now Partner Award Winner 2026, Japan: Service Provider Rising Star

ServiceNow Partner Award Winner 2026, Japan: Transformation

Automate workflows and accelerate value