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Retail and Consumer Packaged Goods

Step into a new era of retail and consumer packaged goods, using our technology and expertise to deliver seamless, personalized, sustainable shopping experiences.

24+

years of retail experience

200+

global retail clients

Serving 33%

of top 15 global retailers

300+

retail-specific SMEs and consultants

24+

years of retail experience

200+

global retail clients

Serving 33%

of top 15 global retailers

300+

retail-specific SMEs and consultants
12

The next wave of retail and CPG: Smarter, faster and more connected

To stay ahead of the competition, you need products and experiences that resonate with today’s connected consumers. We’re at the forefront of retail and CPG transformation, equipping the world’s leading producers and retailers with cutting-edge solutions driven by AI, cloud and data analytics to reimagine how they streamline their operations and engage their customers.

A retail store interior viewed from above, showcasing multiple racks of clothing and shoppers browsing.
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Our services

Today's shoppers are connected, demanding, and quick to switch. We help you meet them where they are and keep them coming back.

Agile Supply Chain

Build a resilient, agile supply chain powered by agentic AI and predictive analytics. Make real-time decisions that elevate customer performance and accelerate progress toward sustainability goals.

Agile Supply Chain

Build a resilient, agile supply chain powered by agentic AI and predictive analytics. Make real-time decisions that elevate customer performance and accelerate progress toward sustainability goals.

Sustainability Services

Discover how to accelerate the transition towards a sustainable future with NTT DATA Sustainability services, consulting and proven technology innovations.

Consulting

Transform with purpose-driven consulting — harness AI, data, and deep domain experience to co‑create strategy, innovation, and growth alongside global clients.

CX and Digital Products

Reimagine the customer experience through unique journey mapping solutions and rapid prototyping.

Agile Supply Chain

Build a resilient, agile supply chain powered by agentic AI and predictive analytics. Make real-time decisions that elevate customer performance and accelerate progress toward sustainability goals.

Sustainability Services

Discover how to accelerate the transition towards a sustainable future with NTT DATA Sustainability services, consulting and proven technology innovations.

Our solutions

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Building the AI-ready foundation for intelligent, connected and resilient enterprises. Learn more.

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Case studies

A woman applying makeup with a brush, focusing on her cheek. The background features soft, blurred lights.

L’Oréal Chile leverages the power of GenAI to capture social-commerce opportunities

Lore, L'Oréal's AI virtual assistant, offers 24x7 beauty advice and personalized recommendations via WhatsApp and Instagram, enhancing customer service and loyalty.

Your customers expect more. We help you deliver it.

From supply chain to checkout, NTT DATA helps retailers and CPG brands use AI and data analytics to build seamless, personalized shopping experiences that drive loyalty — across every channel.