Powering Citi's path to the next era of global banking
Enabling transformation, accelerating modernization & delivering measurable outcomes
Citi is building the bank for the future — streamlined, connected and ready for the digital age. As your strategic technology partner, we help enable this transformation across infrastructure, cloud and intelligent automation. We’ll work side by side to modernize foundational systems, accelerate cloud adoption and deploy AI‑driven solutions that reduce cost, enhance resilience and unlock innovation velocity.
From data center refresh to GenAI deployment, we help you stay ahead of evolving challenges while delivering the cross-border capabilities your clients expect.
Together, we're making Citi faster, smarter, and more connected. And you’ll be ready to lead in the next era of global business.
Cloud-led innovation in the era of AI
Modernizing core platforms to unlock agility, intelligence and long-term value.
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Turn technical debt into competitive advantage
Discover how automation and applied AI accelerate delivery, strengthen data governance, and free teams to focus on high-value transformation priorities.
Get insights from Amir Durrani
Get insights from Amir Durrani
Strengthening financial crime defenses with agentic AI
See how agentic AI helps banks modernize compliance, reduce risk, and stay ahead of increasingly sophisticated financial crime threats.
Download the guide
Download the guide
Solutions aligned with your priorities
Global banking impact
Why Citi + NTT DATA
A unified, efficiently driven partnership
For more than 20 years, NTT DATA has supported Citi across workplace, network, cybersecurity and infrastructure environments — delivering globally consistent operations, zero service disruptions and year‑over‑year cost reductions.
Built for Citi’s modernization priorities
Our full stack capabilities match Citi’s focus on driving productivity, reducing complexity and modernizing legacy platforms through AI, cloud and integrated engineering approaches.
Innovation engineered for global financial scale
Backed by NTT Group’s $4B annual R&D investment, we help Citi adopt AI, automation and data‑driven capabilities securely and at scale — aligned to regulatory and operational demands across regions.
Case studies
US credit union transforms service and risk management with ServiceNow
A US credit union worked with NTT DATA to enhance ServiceNow capabilities such as AI-enabled self-service, predictive intelligence and risk management.