Delivering faster, smarter and more secure banking

Your trusted strategic partner in digital transformation

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In today’s fast-paced financial world, efficiency is key. With over a decade of transformation support for U.S. Bank, NTT DATA has helped connect people, data, and infrastructure to accelerate innovation and deliver exceptional employee experiences. Through agile, outcome-based delivery and deep domain expertise, we’ve driven measurable improvements in productivity, governance, and speed to market.

Our solutions drive exceptional outcomes for U.S. Bank

90K
U.S. Bank employees supported
50%
Reduction in time spent on IT support
100+
AppDev programs with zero schedule variance
10 out of 10
Consistently achieved top NPS for U.S. Bank Payments
92%
Positive CSAT scores
30%
Reduction in MTTR for faster IT resolution
$1.5M
Annual investments to drive innovation at U.S. Bank
13K
Training hours across NTT DATA dev team for U.S. Bank
4
Dedicated delivery centers in India

“

At NTT DATA, we’ve been a trusted partner to U.S. Bank for many years—building the very systems and platforms that power your success. Our unparalleled knowledge of U.S. Bank’s products, combined with a global-local delivery model and cutting-edge capabilities, allows us to deliver innovation at scale while solving challenges with precision. Together, we’re helping you meet today’s demands and lead with confidence into tomorrow. ”

Todd Wilson

,

Vice President, U.S. Bank Global Client Executive NTT DATA

A global partner to connect innovation, data, people and infrastructure to drive modernization

Modernize technology infrastructure

Modernization isn't just about keeping up with trends; it's about enhancing operational performance, productivity, and efficiency.

Accelerate leading-edge solutions

Embrace rapid product development, advanced application design, and innovative technology with NTT DATA.

Strengthen data intelligence and security

Enhance your operations with advanced analytics and AI-driven security to reduce fraud, optimize cybersecurity investments, and simplify compliance.

Elevate the customer experience

Develop in-house customer-centric capabilities with hyper-personalization and AI-powered analytics that improve satisfaction and retention.

Scale delivery and expertise

At NTT DATA, we leverage innovative sourcing and agile, rapid deployment of expert domain specialists to enable strategic operations at a reduced cost.

Fast-track your modernization

As customer expectations rise and technological advancements redefine the landscape, banks and financial institutions must modernize to stay competitive and avoid obsolescence. Our executive guide provides strategic insights into modernization approaches, helping you maximize your technology investments, reduce risk, accelerate growth, and integrate AI to support ongoing innovation.

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Global impact in banking & financial services

320+
clients worldwide
185
delivery centers in 28 countries
33K+
banking professionals worldwide
8
of top 15 global banks

Intelligent banking in the age of AI

Discover how Generative AI is shaping the future of payments, wealth management and fraud prevention.

Read the report

Partners - Snowflake

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Case studies

Two individuals are sitting at a desk in an office setting, interacting and discussing something, with computers in the background.

US credit union transforms service and risk management with ServiceNow

A US credit union worked with NTT DATA to enhance ServiceNow capabilities such as AI-enabled self-service, predictive intelligence and risk management.

Read the case study

Read the case study

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Additional case studies

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matrix technology GmbH

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AXA

Leverage our top-tier partnerships to tackle your key challenges

We collaborate with more than 40 strategic partners to augment cloud, networking, hyper-automation, enterprise applications, AI, virtual workspaces and information security.

Industry recognition

2025
Custom Application Development Services by Everest Group - May 2025
2024
Everest Group's Open Banking IT Services PEAK Matrix® Assessment 2024
2024
2024 Gartner® Magic Quadrant™ for Managed Network Services
2024
2024 ISG Provider Lens™ Generative AI Services (Global)

HAVAS

Reimagining GenAI’s role in banking

Bridging the gap between hype and reality.

Why NTT DATA

Top 10
Global IT services provider
$30B
Global revenue
$3B+
in annual R&D investment by NTT Group
33
Countries in which we’re a Top Employer
A long-term commitment to our people, clients, partners and society is core to our DNA.

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