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Apps modernized. Efficiencies realized. Processes optimized.

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As Gainwell’s partner for operational efficiency, stability and business transformation, we want to reinforce our existing commitment to improving efficiency and performance. Using our existing Information Technology Outsourcing (ITO) process and engagement and our End User Services as a foundation for development, we will extend our services into business transformation by focusing on:

Data management and data strategy

Delivering quality data for AI use cases improves insights and decision-making and helps identify the services that best support population health.

MMIS & MES transformation

Through application modernization and product engineering, we can enhance complex business applications, making them fit for cloud, interoperable between states, and compliant with security and regulatory requirements.

BPO services and customer experience

We enrich and continuously improve customer-facing operations, including contact center, claims management, provider interaction and mail room, as well as other critical business services.

Our impact

  • 3

    Hospital groups owned and operated by NTT

  • 50+

    Years of experience in global healthcare services

  • 14K+

    Healthcare digital transformation experts
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Modernize legacy systems and eliminate technology debt

We can help transform Gainwell’s IT platforms to build a stronger foundation for applications, processes and customer-facing operations.

Application Services

Fuel your evolution with full-stack app services — from optimization to transformation. AI-empowered delivery, GenAI readiness and continuous modernization drive resilient, future-ready enterprises.
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Business Process Services

Our BPO & BPaaS services improve the efficiency of your non-core business processes, so you can focus on your core competencies with the flexibility you need to thrive in the toughest environments.

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Cloud

Improve performance, gain efficiencies, and reduce cost by moving your applications, data, and infrastructure to the cloud.

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Cybersecurity

Build, integrate or modernize your security infrastructure to keep your business running efficiently, effectively and affordably.

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Infrastructure Solutions

With access to full stack capabilities and a comprehensive suite of technical, support and managed services, we help you build a foundation to continually modernize, innovate and achieve results.
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Unlock your data’s potential

We offer world-class AI, data and analytics expertise, proven frameworks and technology innovation – all grounded in practical problem-solving to achieve your business goals.

Proven frameworks focused on outcomes

Our AI, data and analytics frameworks speed the delivery of business impact. By making data actionable – not just visible – our data and AI solutions help solve problems, optimize operations and create new value.

Insights that evolve with your business

We apply a product mindset to develop analytics and AI solutions, so organizations can continually evolve business insights to create greater business impact. Our tools serve the user, not just the data.

Driving value with AI and machine learning

Our AI, generative-AI and machine-learning expertise is deployed pragmatically to help organizations navigate paths to competitive advantages while deploying new efficiencies and growth strategies along the way.

Healthcare experience that scales

We deliver technology and consulting solutions across healthcare, life sciences, and pharmaceutical companies to help them modernize, optimize and grow.

Discover our expertise
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Case studies

Independent Health employees

Independent Health charts an IT transformation

Learn how Independent Health partnered with NTT DATA Services to transform its IT Service Desk and modernize infrastructure to deliver 24x7 support to users.

3.9

out of 4 end-user satisfaction score

85%

employee satisfaction rate with IT
Read the case study

DNA helix, biotechnology science concept.

Agentic BPaaS in Health Plan Claims Management

Leverage our top-tier partnerships to address your critical challenges

We collaborate with 40+ strategic partners to augment cloud, networking, hyper-automation, enterprise applications, AI, virtual workspaces and information security.
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Meet your NTT DATA Team

Vineet Hans

Vineet Hans

Client Executive, NTT DATA
LinkedIn
Elizabeth Foster Headhsot

Elizabeth Foster

Sr. Account Director
LinkedIn
Jim Pelfrey Headshot

Jim Pelfrey

Client Delivery Executive
LinkedIn

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