General Manager - Northeast, Nexient an NTT DATA Company
With a career spanning 20-years focused on digital experience, design, and innovation Lisa has built and led successful multi-disciplinary teams that deliver innovative experiences rooted in user need, business value, and design ethics. In her current role as a General Manager for Nexient, an NTT DATA company, Lisa brings the human perspective to technology and innovation to deliver solutions that elevate brands and drive business value. In addition to her role at Nexient, Lisa is Adjunct Faculty at Rutgers University where she teaches User Experience Design in their Master of Business and Science program.
Those designing the digital products and services we use every day have a great responsibility. Technology has the power to change the world, by connecting and empowering us all. But designers can’t do this alone – business leaders and decision-makers must act now, embedding ethical practices today, to make sure we’re on the right path.
In a post-pandemic world of rising prices, broken supply chains and disruptive technologies, where do trust and transparency fit? Are they nice-to-have luxuries or essential components of success? If they are essential to success, how can businesses deliver them to increasingly cynical consumers?
How can businesses change and grow in a way that’s both practical for the organisation and empathetic to the individuals that make it up? The first step is understanding that people are always the drivers, as well as the agents, of change. Leaders must now rethink their growth strategy and take a humanity-meets-pragmatism approach to driving their business forward.