Welcome to the eighth issue of CXO Magazine

By Eric Clark Chief Executive Officer, Americas, NTT Ltd.

It’s no secret that businesses can be exposed to more risk during unpredictable times. However, it is also important to remember that this is precisely when our clients need us the most. If we reframe how we think about uncertainty – seeing it as a time of learning and opportunity rather than a series of obstacles to be overcome – growth is not only possible, but highly likely.

Latest Issue : Growth in Uncertain Times

Technology, Talent and the Hidden Benefits of Taking the Road Less Traveled

By Leana Dos Santos Head of Group Technology Communications, Legal & General

As the tech industry continues to expand in both scope and reach, creating products that touch every part of our lives, the innovative potential and power of including more ‘outsider’ perspectives within the sector – and bringing in those from different industries and backgrounds entirely – should not be underestimated.

The Business Opportunities and Challenges of Sustainability 2.0

By Prof. Rupert Baumgartner Professor for Sustainability Management at Graz University and Head of the Christian Doppler Laboratory for Sustainable Product Management in a Circular Economy

The New Chief Experience Officer is an Applied Behavioral Scientist

By Matt Wallaert Founder of BeSci.io and Author of Start At The End

Scenario Planning: A Tool for Navigating Future Turbulence

By Paul Schoemaker Former Research Director of the Mack Center for Innovation Management at the Wharton School and author of Advanced Introduction to Scenario Planning

In the midst of uncertain times that only look set to continue, one thing is particularly crucial to an organization’s ability to navigate confidently: the ability – and agility – to envision and strategize for multiple possible futures.

Overcoming Systemic Barriers with Equity-led Leadership

By Alexis Kanda-Olmstead Director of Advancement Talent Management at Dartmouth College and founder of AKO Collective

When it comes to occupying positions of leadership, women and those from minority backgrounds remain underrepresented – and continue to be faced with systemic challenges in advancing to these roles. To enact real change, it is crucial to rebuild traditional leadership models in an equity-led way – and this requires a fundamental reassessment of what it means to be a good leader in 2023.

The Metaverse is Coming. Are You Ready?

By Ignacio Romero Digital Experience Director, NTT DATA Europe & LATAM

The metaverse is set to revolutionize the way businesses and people interact with each other. And though we might be still a few years away from what is close to a ‘finished product’, it’s not too soon for companies to start preparing for what’s ahead.

Navigating Uncertain Times

5 Minutes On… Sustainable Principles in Product Development

By Prof. Rupert Baumgartner Professor for Sustainability Management at Graz University and Head of the Christian Doppler Laboratory for Sustainable Product Management in a Circular Economy

5 Minutes On… integrating sustainability and circular principles into product development, design and strategy, and how we can decouple wealth from material consumption.

Growth in Uncertain Times Blogs

Pragmatism and Innovation: The Perfect Partnership in Uncertain Times

By Eric Clark Chief Executive Officer, Americas, NTT Ltd.

Against the backdrop of a somewhat tumultuous economic landscape, a new trend is emerging: many companies are assessing the environment and deciding to direct their innovation efforts inwards, towards the more pragmatic matters of organizational efficiency and agility. When it comes to nurturing both long-term growth and customer value, this is a strategy that makes sense.

Sustainability is Not a Destination – It’s a Never-Ending Journey

By Thomas Kolster Marketing activist, founder and director of The Goodvertising Agency and is an internationally recognised keynote speaker

Sustainability is now a standard talking point across all industries, meaning brands who wish to differentiate themselves – and make a genuine impact – must connect with their customers in new and inspiring ways. Beyond brand engagement, those that succeed will have the power to change behaviors, spark positive transformation, and play a meaningful role in people’s lives.

The Evolving Role of the CFO: From Financial Anchor to Strategic Leader

By Belen Villasante Global Digital Finance Transformation Partner, NTT DATA EMEAL

Fortune Favors the Bold When it Comes to New Technologies

By Mersun Sezer Head of Industry Focused Consulting Services, NTT DATA Business Solutions

Let’s Design a Future That Puts Humans First

By Simona Șevik Head of Intercompany Business, NTT Data Romania

While science fiction often conjures visions of a future filled with threats that we can imagine, we need to prepare for threats that we have yet begun to dream up. And we’ll do that by focusing on humans – all humans – and the environment, and their combined sustainability.

Previous Issue: The Connected Future Workplace

Why Now is a Moment That Matters

By Kevin Eikenberry Thought leader, multiple bestselling author and co-founder of the Remote Leadership Institute

The game has changed. Our role as leaders in this time of unprecedented change is to look outside ourselves – to consider the needs and experiences of our teams, customers and communities. When we do that, we will serve everyone – including ourselves – far better.

A Lesson in Workplace Learning

By Laura Bartoli Engagement Manager, NTT DATA Sara Manocchio Associate Manager, HR Transformation Practice, NTT DATA Italy

Leadership First, Location Second

By Wayne Turmel Co-founder of the Remote Leadership Institute and co-author of the Long-Distance Leader

How to Make the New, Hyper-Connected World of Work Work for Everyone


Successful leadership in today’s world of hybrid work requires a reset in how we manage and empower our teams. What we have lost to remote work – those watercooler moments – must be reinstated. Leaders should focus on facilitating social connections and creating a fertile breeding ground for innovation by establishing the structures for employees to network and collaborate across boundaries.

The Connected Future Workplace – A Film by NTT DATA

In the last few years, so many aspects of our working lives have undergone rapid transformation – but the most radical changes have been to the ways we connect. With employee expectations changing, leaders have a unique opportunity to reimagine workplace connection in a way that prioritizes empathy, flexibility and the people driving their organization’s future.

Responsible Freedom: Creating the Connected Future Workplace

By Miguel Teixeira CEO, NTT DATA Americas

The pandemic forced businesses and organizations to abandon the physical office and adopt remote working. But with Covid now seemingly behind us, and hybrid practices well-established, is there a danger that without face-to-face interaction, organizations will lose the very thing that keeps them connected?

The Connected Future Workplace Blogs

5 Minutes On...

The Hybrid Office: A Work in Progress

By Klaus Strack Managing Director, Business Unit Germany, NTT DATA Business Solutions

Essential Skills in a Digital Future

By Isabel Amor Cordero Liquid Workplace Manager at Talent & Transformation, NTT DATA EMEAL

Looking Back to Get Ahead

By Gethin Nadin Award-winning psychologist and author of A World of Good: Lessons from Around the World in Improving the Employee Experience

Looking back has always been a crucial part of moving forwards. Understanding the history of the workplace can help business leaders to accelerate their path to success in the future. The best advice for delivering a great employee experience, that will attract and retain the best people, is hidden in our past.

Addressing the Lack of Diversity in Senior IT Roles

By Ida McKinley Sr. Vice President, IT Services, GM Financial

How is diversity, equity and inclusion changing talent management in the IT sector, and how can traditionally male-dominated industries such as technology make real change in order to realize the untapped potential of a diverse workforce? Being intentional about DEI holds the key to turning the concept of a people-first organization into actions with real impact.

Inclusion and Diversity Matter, and Here’s Why

By Stephen Frost CEO, Included

Leaders today face a bewildering amount of change and uncertainty. They are expected to guide others, even when they themselves are unsure of the way forward. Yet diversity, which is often perceived as a problem, is actually a free resource to help leaders to de-risk and calibrate their decision-making.