Sustainability Management
The social issues and needs that companies must address are becoming increasingly complex and diverse. NTT DATA views this period of profound change as an opportunity for further growth and will continue to advance sustainability management from a long-term perspective.
Three Pillars and 13 Material Issues
NTT DATA advances sustainability management using the 3 Positives and 13 material issues established in fiscal 2025 as a common global framework. During the past fiscal year, we strengthened our global implementation framework and execution management to enhance the effectiveness of initiatives addressing the 13 material issues and advanced these initiatives in an integrated manner with our business strategy.
The 3 Positives embody our commitment to sustainable growth for both our business and society by reducing the negative impacts of our business activities and generating positive impacts on the environment, economy, and society. We will continue contributing to a sustainable society from the three perspectives of Planet positive, Prosperity positive, and People positive.
Promotion System
NTT DATA has established a framework centered on the Sustainability Committee to advance initiatives based on the 3 Positives and 13 material issues across the global organization.
The Sustainability Committee is chaired by the officer responsible for corporate functions, who serves as Representative Director and Senior Executive Vice President, and comprises the relevant leaders of NTT DATA Group Corporation, NTT DATA Japan, and NTT DATA, Inc. Under the oversight of the Board of Directors and the leadership of the Representative Director, President and Chief Executive Officer, the Committee discusses sustainability-related policies, targets, measures, and progress and reports material matters to the Corporate Management Committee and the Board of Directors. To enhance the effectiveness of initiatives for each material issue, six thematic subcommittees (thematic working groups) have been established to promote measures and manage progress globally.
Process for Reviewing and Determining Materiality
In light of changes in its business portfolio and the rapid advancement of emerging technologies, NTT DATA reviewed its material issues in 2025. Through initiatives addressing the 13 newly defined material issues, we will promote business activities that create positive impacts on the environment, economy, and society.
Process for Defining Materiality
In defining our materiality, we follow the steps illustrated in the figure below to identify the impacts of NTT DATA's activities on the environment and society, as well as the risks and opportunities that might affect NTT DATA's financial performance, and designate them as key materiality.
Background for Reviewing Materiality
NTT DATA aims to further strengthen its "Proposal - Implementation - Outcome" model, support the sustainable growth of its clients, and create new infrastructure services that flexibly support diverse business activities in the AI era by integrating the Group's strengths in IT, data centers, and connectivity.
In light of these changes in the business portfolio and the significant shifts in the business environment, including the rapid advancement of technologies such as generative AI, we conducted a review of our materiality.
Comments (As of March 31, 2025)
John Elkington
A British entrepreneur and author, and the originator of the "Triple Bottom Line" concept. He is a recognized authority on corporate responsibility and sustainable development.
At a time of intense political and market disruptions it is more important than ever that leading businesses understand the wider geopolitical and macroeconomic landscape - including the rapidly evolving sustainability agenda. NTT DATA's materiality analysis is impressive and well thought through. In particular, the process ensured that both internal and external stake holders were involved at key points of the process. Excellent work.
Peter David Pedersen
An environmental and CSR consultant from Denmark and a member of NTT DATA's Advisory Board.
It is important to formulate sustainability strategies from a business opportunity perspective and integrate them into the overall business strategy. Among the 13 material issues identified by NTT DATA Group, I consider 'Water' to be especially important for the data center business, which is a key area of focus for the company, and one that carries significant social impact.
Forum for the Future
A UK-based global NGO established in 1996, promoting collaboration with businesses and governments.
While identifying materiality is essential for regulatory compliance in sustainability reporting, it should also be leveraged as a tool to implement corporate sustainability strategies. Forum for the Future considers NTT DATA's material issue, "Climate Change," to be both a critical area for the IT industry and a potential business opportunity.
Dialogue with Stakeholders
To enhance the sustainability of our business, we engage appropriately with each stakeholder, taking into account their relationships and issues. Through ongoing dialogue in day-to-day operations, we foster a culture across the Group of working alongside our stakeholders, while considering a wide range of societal expectations and actively addressing social challenges.
| Stakeholders | Key Approaches | |
|---|---|---|
| Clients | All clients, including corporations and other entities that use services provided by NTT DATA |
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| Employees | NTT DATA employees and their families |
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| Business Partners | Business partners that support NTT DATA in delivering its services and other offerings |
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| Government Agencies, International Organizations and Industry Associations | National and local governments responsible for policies on IT services, employment, the economy, the environment, and other matters |
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| Academic Organizations, Research Institutions, and Local Communities | Local communities, nonprofit organizations, and others connected with NTT DATA through its core business |
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| Investors | Shareholders of NTT |
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Material Issues and KPIs
NTT DATA has established globally integrated KPIs as management indicators for promoting organization-wide initiatives addressing its material issues. Progress is reported to the Sustainability Committee. The Corporate Management Committee reviews progress and verifies the appropriateness of the indicators, which are revised as necessary.
