Insurance
Delivering digital transformation to help insurers anticipate changing customer needs and exceed expectations in a complex and evolving industry.
Ensure future-ready insurance services
As customer demands increase, insurance organizations are rethinking their digital transformation strategies to gain a competitive advantage. Transform your technology investments into tangible business results through our scalable, end-to-end digital insurance services. Leverage AI, data analytics and integrated platform solutions to improve security, compliance, customer experience and other business outcomes, from the back end to the bottom line.
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Revolutionizing insurance through the power of data and AI
Gain insights into the strategic impact of data and AI on products, customer targeting and market penetration, and how to build a strategy to tackle industry challenges and secure a competitive advantage.
Case Studies
Explore how companies in the insurance industry achieved their goals by partnering with NTT DATA.
Generali
A new governance model for Generali's process lifecycle
We worked with Generali Seguros to improve efficiency by implementing a new governance model and redesigning key business processes with new systems.
Spanish Reinsurer
Building a cloud solution claim module for a reinsurer
We partnered with a leading Spanish insurer to support their core system transformation, implementing a cloud-based solution to automate and digitize many business processes while improving analytics capabilities.
National Life Group
Driving digital transformation for greater peace of mind
We digitized insurance processing workflows and modernized IT applications to deliver an integrated, end-to-end "no-touch" data-driven digital transformation, resulting in a more efficient and intuitive customer experience.
Australian Insurer
Reducing claim assessment time from days to minutes with AI
We implemented a low-code claims management system for this Australian insurer, using AI and machine learning models to drastically reduce insurance claim assessment time and costs while improving efficiency and customer satisfaction.
Our Services
We offer technology and consulting services across multiple insurance business lines: life, pensions and investment; general insurance; health insurance; specialty lines; and reinsurance.
Application Services
Modernize and streamline legacy systems to cope with today's technological and agility demands.
Automation
Automate processes, systems and technologies to optimize operations.
Business Process Services
Accelerate data-driven digital transformation by outsourcing noncore business process operations.
Business and Technology Consulting
Get advice about everything from strategy to architecture and implementation, leveraging our unique intersectoral capabilities and industry experience.
Cloud and Infrastructure
Define, design and structure IT operations in the cloud to improve process efficiency and business outcomes.
CX and Design
Improve customer engagement with streamlined digital experiences.
Cybersecurity
Protect your business and customer data with our wide portfolio of security applications and integrated solutions.
Data and Analytics
Accelerate data-driven transformation, from strategy to operations, by uncovering insights that help you unlock business value.
Digital Workplace
Enable more effective and agile ways of working by defining an end-to-end digital workplace experience.
Innovation and Emerging Technologies
Transform your potential into results with our innovation and collaboration capabilities for insurance-market leaders.
Resource Library
Explore our latest research, insights and news on the most crucial topics in insurance.
WHITE PAPER
How digital platforms, connected insurance and GenAI are transforming the insurance industry
Industry Recognition
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Everest Group / 2024
Leader and Star Performer in the Life and Annuity Insurance IT Services PEAK Matrix® 2024
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Everest Group / 2024
Leader in the Life and Annuities Insurance BPS and Third-Party Administrator PEAK Matrix Assessment 2024 Report
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ISG / 2024
Leader in ITO Insurance Services and Life and Retirement (L&R) TPA Insurance Services
Our Impact
9 of top 30
Fortune Global 500 insurance companies are our clients
12K+
Insurance division employees worldwide
16
Delivery centers serving 26 regions and countries
10 of 25
Top insurers (by net non-banking assets) are NTT DATA clients
