Insurance
Delivering digital business transformation to anticipate and exceed changing customer needs in a complex and evolving insurance industry.
Ensure future-ready insurance services
As customer demands increase in a complex world, insurance organizations must rethink their digital transformation strategies to gain a competitive advantage. Transform tech investments into tangible business results through our scalable, end-to-end digital insurance services. Leverage AI, data analytics and integrated platform solutions to improve security, compliance, customer experience, and other business benefits — from the back end to the bottom line.
Case Studies
Read how companies in the insurance industry solved their challenges by partnering with NTT DATA.
Generali
A new governance model for Generali’s process lifecycle
NTT DATA helped Generali Seguros improve efficiency by implementing a new governance model and redesigning key business processes with new systems.
Spanish Reinsurer
Building a cloud solution claim module for a reinsurer
NTT DATA supported a core system transformation resulting in a cloud-based solution, automating and digitizing many business processes while improving analytics capabilities.
Australian Insurer
Reducing claim assessment time from days to minutes with AI
We implemented a low-code claims management system, driven by AI and machine learning models, to drastically reduce insurance claim assessment time and costs while improving efficiency and customer satisfaction.
National Life Group
Driving digital transformation for greater peace of mind
We digitized insurance processing workflows and modernized IT applications to deliver an integrated, end-to-end “no touch” data-driven digital transformation, resulting in a more efficient and intuitive customer experience.
Our Services
NTT DATA offers technology and consulting services across multiple insurance business lines: Life, Pensions & Investment; General Insurance; Health Insurance; Specialty Lines; and Reinsurance.
Application Services
Modernizing and streamlining legacy systems to cope with today’s technological demands.
Automation
Automating processes, systems and technologies to optimize operations.
BPO
Accelerating data-driven digital transformation with technology consulting by outsourcing non-core business process operations.
Business & Technology Consulting
Advising insurers from strategy to architecture to implementation, with our unique intersectoral capabilities and industry experience.
Cloud & Infrastructure
Defining, designing and structuring IT operations in the cloud to improve process efficiency and business outcomes.
CX & Design
Improving customer engagement with streamlined digital experiences.
Cybersecurity
Protecting insurers’ and customer data with a wide portfolio of security applications and integrated solutions.
Data & Analytics
Accelerating the data-driven transformation journey from operations to strategy, uncovering insights to unlock business value.
Digital Workplace
Enabling more effective and agile ways of working by defining an end-to-end digital workplace experience.
Innovation & Emerging Technologies
Transforming potential and enabling insurance market leaders through our innovation and collaboration capabilities.
Our Impact
9 of top 30
Fortune Global 500 Insurance companies served by us
12,000+
Insurance division employees worldwide
16
Delivery centers serving 26 regions and countries
10 of 25
Top insurers by Net Non-banking Assets
