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Physical AI: Moving from cloud-centric AI to intelligence where work happens
AI is entering its most consequential phase. Beyond generating text or analyzing patterns, it's now moving, sensing and acting in the physical world - what the industry calls physical AI.
- July 17, 2026
- Global
Edge
From point-in-time to all the time: Why security testing needs to evolve
For years, penetration testing has been the go-to method for validating an organization's cybersecurity posture. But development cycles move at lightning speed and threats evolve by the hour. So, is point-in-time testing still fit for purpose?
- July 8, 2026
- Global
Cybersecurity
Contact centers, reinvented: The agentic AI advantage
Contact centers are where you keep your promises to your customers. It's where quick answers, reassurance and support can turn everyday interactions into lasting loyalty.
- October 3, 2025
- Global
Business Process Services
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Agentic AI: Welcome to a new era in business process services
Business operations are changing - fast. We've moved from manual workflows to basic automation, and now we're entering a completely new territory with agentic AI, which is ushering in a fundamental shift in business process services (BPS).Instead of rigid scripts and rule-based bots, we're talking about AI agents that can make decisions, adapt on the fly, work together and deliver outcomes without a human constantly holding their hand. It's how we make the leap from automated tasks to intelligent workflows that can adjust to changing conditions.
- September 26, 2025
- Global
Business Process Services
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