AI Industry Services
Enhance productivity and drive innovation with specialized AI industry services that offer full-stack support from infrastructure to user interfaces.
Exponential value with industry AI
Enhance your business operations and drive innovation with specialized, industry-specific AI solutions that address advanced operational needs. By tailoring architectures and AI models, integrating intelligent agents and leveraging unique data assets, we build solutions that deliver exponential value.
NTT DATA’s full-stack AI industry services include architecture design, technology and vendor selection and model training, deployment and management. Our solutions integrate with business applications in all industries, including automotive, healthcare, banking, insurance and manufacturing.
PERSPECTIVE
Generative AI unveiled: understanding the complexities and opportunities
Discover the transformative power of GenAI in this POV that explores the evolution, groundbreaking capabilities and ethical challenges of this innovative technology. Learn how it's reshaping industries with applications in content creation, automation and more. Uncover strategies for responsible implementation to unlock AI's full potential.
Our Approach
We partner with clients to create AI solutions tailored to your industry’s unique challenges and opportunities. These industry-specific solutions offer a significant opportunity to get ahead by solving complex problems that generic models can't handle. From automating specialized processes to redefining customer engagement, our AI industry services empower clients to innovate and lead in their markets.
Deep domain expertise
Our approach begins with understanding your sector's nuances, business goals and specific use cases.
Industry use cases
Unlike general-purpose AI models, we design industry AI models for a narrower set of use cases to improve accuracy, address security and privacy needs and reduce advanced prompt-engineering needs.
Industry AI models
We can build domain-specific AI models or fine-tune existing general-purpose foundational models trained on a specialized domain-relevant dataset and optimized to your industry business functions.
Technology ecosystem
We select and integrate the best tools, vendors, agents and frameworks for your platform.
Scalable deployment
Our team ensures smooth deployment with a focus on scalability, security and performance.
Our Impact
2X
Sales increase
L'Oréal's digital channels with NTT DATA's conversational AI
30%
Savings in modernization projects
Using NTT DATA coding for a financial client
80%
Adoption rate by a telco's employees
Saving three hours per month per employee
Our Tools and Platforms
NTT DATA Generative AI Technology Hub (TechHub)
NTT DATA GenAI TechHub offers integrated, prequalified AI prototypes and solutions to minimize complexity, reduce risk and speed adoption. These scale efficiently on Microsoft Azure, Amazon Web Services and Google Cloud.
aXet
aXet, an open platform, boosts our delivery teams' productivity and agility and democratizes and synergizes the use of AI in the software development lifecycle for app development and app modernization.
NTT tsuzumi
NTT tsuzumi is a large-scale language model that is lightweight yet has top-level Japanese language processing capabilities. The parameter size of tsuzumi ranges from 0.6 to 7 billion, which is relatively small, reducing the cost needed for learning and tuning. NTT tsuzumi supports both English and Japanese and allows for inferencing on a single GPU or CPU.
NTT DATA Smart AI Agent™ and Smart AI Agent™ Ecosystem
NTT DATA Smart AI Agent™ helps organizations realize greater value from AI through the intelligent automation of operational processes. NTT DATA’s Smart AI Agent™ Ecosystem helps clients accelerate agentic AI adoption and increase ROI by unifying and aligning the vast agentic AI expertise, capabilities and resources across our global operations.
Working with NTT DATA was remarkable. First, because they were committed to the project to the point of understanding exactly what we needed, and second, because they provided us with a solution that evolved into what it is today.
— Arturo Pérez Wong, General Manager CPD CERAN, L'Oréal Chile
Case Studies
Read how companies in various industries solved their challenges by partnering with NTT DATA.
L'Oréal
NTT DATA partners with L'Oréal to enhance its digital shopping experience with AI
Lore, a beauty advisor powered by NTT DATA's conversational AI platform, offers personalized customer service and product recommendations that can be ordered on the fly.
Almirall
NTT DATA unleashes the potential of Microsoft Azure Open AI Services at Almirall
NTT DATA coding was successfully used with Microsoft Azure Open AI for this pharmaceutical leader.
Crown Prosecution Services (CPS)
Using GenAI to reduce delays across the justice system
The CPS is responsible for reviewing more than 450,000 cases every year. Balancing the acceleration of the case review process while maintaining legal rigour helps drive transformation of their core business.
MASORANGE
GenAI boosts productivity at MASORANGE
NTT DATA implemented Microsoft Copilot at MASORANGE, significantly enhancing the management of daily tasks for the telco's employees. With an 80% adoption rate and an average of three hours per month saved by each employee, it fostered a new organizational culture.
Global beverage leader
Global beverage leader revolutionizes retail trade spend with GenAI
With a $5B annual budget for promotions, signage and sales activities managed by cumbersome spreadsheets, we created a decision-driven analytics solution to highlight actions that would increase revenue.
Industry Recognition
-
HFS / 2025
NTT DATA named a Market Leader in the HFS Horizons: Generative EnterpriseTM Services, 2025 report
-
ISG / 2025 *
NTT DATA named a Leader in the ISG Provider Lens® for Generative AI Services, Global (PDF: 1.9MB)
-
ISG / 2025 *
NTT DATA named a Leader in the ISG Provider Lens® for Agentic AI Services, Global (PDF: 1MB)
-
Everest Group / 2025 **
-
IDC / 2025 ***
- * The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients.
- ** Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
- *** IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
Our Partners
NTT DATA has a robust, two-pronged partnership strategy for AI. We leverage our expertise and strong relationships with hyperscalers to build and execute solutions quickly. Additionally, we cultivate deep knowledge and experience with other key platform and tool vendors to bring a broad array of technology capabilities to each solution we build. This combination enables NTT DATA to offer client-specific solutions that deliver business outcomes in rapid timeframes.
Resource Library
Explore our latest research, insights, guides and news on the most crucial topics in AI industry services.
Meet a Few of Our Experts
Meet the driving force behind our AI industry services. Our team is committed to navigating the industry’s challenges and delivering innovative solutions.
