AI Solutions

Accelerate your business transformation with ready-to-deploy AI solutions, specialized agents and industry platforms.

Traditional software helps people work. AI-native solutions go to work for you

NTT DATA's AI Solutions deliver ready-to-deploy, AI-native platforms that automate and orchestrate business processes from end to end. By combining platform technology, specialized AI agents, and deep domain and industry expertise, we transform workflows into intelligent systems that continuously learn and improve. Our agentic approach delivers measurable outcomes: faster time to value, function-specific results and a fundamentally new operating model for your enterprise.

Explore our global research

2026 Global AI Report: A Playbook for AI Leaders

Get actionable insights into AI adoption, business impact and future trends. Our report, which delivers intelligence from 2,567 C-suite leaders across 35 countries and 15 industries, is your essential guide to how AI is redefining business models, reshaping industries and transforming work.

Learn more

Our Approach

We don't just automate tasks for existing workflows. We help you reimagine how that work gets done, then support new operating models with ready-to-deploy AI platforms and agents.

Reimagine the workflow

Transform business processes into agent-driven systems that plan, decide and execute — with visibility, traceability and security at the foundation.

Deploy AI-native solutions

Leverage proven platforms and agents that are fine-tuned to your business and built specifically to improve industry- and function-specific operations.

Operate for outcomes

Implement AI is only the start. We continuously measure and optimize performance with feedback loops and outcome-based models.

Our Services

AI-native solutions built for real business processes, attuned to your unique needs.

AI for Insurance

Automate underwriting and claims with configurable, agent-driven workflows.

AI for Banking

Streamline lending, know your customer (KYC) processes and financial operations with intelligent automation.

AI for Manufacturing

Optimize supply chains, operations and product engineering at scale.

AI for Automotive

Accelerate product innovation, operations and compliance with enterprise-scale AI deployment.

AI for Contact Center

Deliver always-on, intelligent customer engagement across channels and business areas.

Our Impact

~90%

Straight-through processing

AI-driven worflows improve lending and KYC processes in banking.

~150%

Productivity improvement

Workforce amplification and domain-specific, AI-enabled workflows enhance underwriting for insurance.

~70%

Reduction in back-office costs

Automation and reduced manual intervention in core operations improve operational efficiency in manufacturing.

~25%

Drop in unplanned downtime

Smarter planning and disruption mitigation improve operational continuity and workforce efficiency in manufacturing.

“If I had one recommendation for manufacturers, it would be to avoid identifying hundreds of minor use cases. Instead, pick one core domain that will impact your P&L or balance sheet and transform it end-to-end. That is a core recipe for AI-led transformation success.”

— Abhijit Dubey, Chief Executive Officer and Chief AI Officer, NTT DATA, Inc.

Case Studies

Read how companies in various industries operationalized AI at scale by partnering with NTT DATA.

Crown Prosecution Services (CPS)

Using GenAI to reduce delays across the justice system

The CPS is responsible for reviewing more than 450,000 cases every year. Using GenAI to summarize cases helps to speed up the case-review process, enabling prosecutors to serve the public more effectively.

Read the case study

Almirall

Unleashing the potential of Microsoft Azure OpenAI services at Almirall

We're working with Almirall to transform medical research by using Microsoft Azure OpenAI to improve efficiency and accuracy in domain-specific data and document processing.

Read the case study

L'Oréal

L'Oréal enhances digital e-commerce platforms

We collaborated with L'Oreal to integrate advanced conversational AI into digital channels to create personalized e-commerce experiences, revolutionizing customer engagement.

Read the case study

Balfour Beatty Communities

Balfour Beatty Communities uses GenAI to transform processes

We helped Balfour Beatty Communities automate the review of over 500,000 work orders with 100% consistency and 98% accuracy, improving overall efficiency and risk management.

Read the case study

Industry Recognition

Gartner® / 2025 ****

NTT DATA is a representative vendor in the Gartner® Market Guide for Generative AI Services for Banking

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* The ISG Provider Lens^® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients.
** Licensed extracts taken from Everest Group's PEAK Matrix^® Reports, may be used by third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix^® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix^® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix^® Reports.
*** IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
**** Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Our Partners

NTT DATA has a robust partnership strategy and startup ecosystem for AI, forming alliances with major and emerging vendors globally to enhance our technological capabilities. We develop assets and accelerators on top of partner products, creating joint offerings and go-to-market programs to help our clients.