Modern Workplace Strategy
Build a personalized digital workplace that empowers employees, eliminates digital friction and harnesses the power of GenAI to unlock a new wave of productivity.
Strategic innovation for a connected enterprise
Our strategic approach accelerates your digital workplace transformation. With our unique maturity model, we conduct a comprehensive assessment of your digital workplace technologies, processes and adoption. Based on your aspirations and desired outcomes, we develop a digital workplace strategy tailored to your enterprise. Discover new ways to deliver an engaging, connected experience through tools that enable greater flexibility and productivity for a modern workforce.
Our Approach
We identify your desired business, technology and experience outcomes, then evaluate your existing digital workplace platforms, applications and services. We assess your organization's maturity level, envision the future state, perform a gap analysis, identify high-impact opportunity areas and formulate a strategic roadmap aligned to your business goals. Our approach includes a discovery and maturity assessment workshop, a gap analysis and impact assessment, identifying opportunity areas and developing a transformation plan.
Our Services
Copilot for Microsoft 365
Uncover true business value with GenAI technology through our Microsoft 365 Copilot advisory services.
CX and EX Advisory Services
Design a strategy to streamline and modernize contact center and enterprise communications, ensuring greater efficiency and customer experience.
Sustainable Device as a Service (SDaaS)
Reduce carbon footprint, save costs and improve productivity through circular economy principles and best practices using our device lifecycle management solution.
ITSM for Workplace
Leverage strategy to improve IT service quality, efficiency and agility — including reducing costs and mitigating the risks associated with ITSM platform and tools — for an improved user experience.
Experience as a Service (EXPaaS)
Gain enhanced experience, ensure optimal device performance and proactively resolve issues even before employees notice them with our unique 5A framework.
People and Organization Consulting
Elevate your organization's human capabilities — from talent and skilling solutions to science-based OCM and behavior change.
Our Impact
23M+
Service contacts managed annually
6.5M+
End users' devices managed
2M+
Enterprise email and Microsoft 365 users supported
6.7K+
Skilled staff, located worldwide
Case Studies
Read how companies in various industries achieved their goals by partnering with NTT DATA.
MASORANGE
Using GenAI to boost productivity at MASORANGE
Our deployment of Microsoft's Copilot solution improved day-to-day task management for MASORANGE employees.
Independent Health
Independent Health charts an IT transformation
Predictive, proactive IT operations improves user experience.
HEINEKEN
HEINEKEN transforms collaboration with a hybrid workplace model
In creating a new workplace, HEINEKEN built a modern and flexible space where people can collaborate comfortably and creatively.
Awards and Recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation. Explore the details of each award and recognition below.
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Gartner / 2024
A Leader in the Gartner® 2024 Magic Quadrant for Outsourced Digital Workplace Services, Worldwide
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NelsonHall / 2023
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ISG / 2023
Resource Library
Explore the latest research, insights, guides and news on the most crucial topics in modern workplace strategy.
