ServiceNow
Optimize workflow automation across service operations, customer management, enterprise resource planning and employee experience with agentic intelligence.
NTT DATA and ServiceNow
Our ServiceNow solutions draw on our functional expertise and extensive experience to optimize your workflow automation and streamline enterprise operations with agentic intelligence. As a ServiceNow Elite Consulting & Implementation Partner, we boast a family of clients that have realized immediate ROI and achieved smarter, faster, better ways to work.
NTT DATA ServiceNow Insights and Vision Report 2026/27
Case Studies
Learn how one municipality worked with NTT DATA to prioritize scaling up existing IT infrastructure by deploying ServiceNow ITSM, ITOM and hardware management.
NTT DATA has the ServiceNow experts to implement a transformational IT workflow strategy with out-of-the-box and custom solutions that optimize productivity, cost, security and resilience.
Pharmaceutical company Novavax worked with NTT DATA to upgrade its ServiceNow ITSM platform to accommodate rapid growth and improve operational efficiencies.
Awards and Recognition
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ServiceNow / 2026
ServiceNow Elite Partner – Consulting and Implementation
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ServiceNow / 2026
ServiceNow Elite Partner – Reseller
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ServiceNow / 2026
ServiceNow Premier Partner - Service Provider
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ServiceNow / 2026
ServiceNow Partner Award Winner 2026, Japan: Consulting and Implementation Star
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ServiceNow / 2026
ServiceNow Partner Award Winner 2026, Japan: IT
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ServiceNow / 2026
ServiceNow Partner Award Winner 2026, EMEA Service Provider
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ServiceNow / 2026
ServiceNow Partner Award Winner 2026, Japan: Service Provider Rising Star
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ServiceNow / 2026
ServiceNow Partner Award Winner 2026, Japan: Transformation
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ServiceNow / 2025
ServiceNow designates NTT DATA as a strategic AI delivery partner
Why NTT DATA
500+
Active clients
1,400+
ServiceNow practitioners
50
Countries serviced
ServiceNow Solutions
ServiceNow Customer Experience
We combine our deep platform knowledge with industryspecific experience to make customer service efficient, connected, and automated.
ServiceNow Employee Experience
Nimble, connected workplaces are more crucial than ever. We do it all, from enabling long-term remote workplaces to supporting your business-critical digital initiatives securely.
ServiceNow Technology Experience
The cloud delivers speed, agility, and faster time-to-value. We help you get there, with strategies and frameworks that enable quick and easy cloud deployment.
ServiceNow Intelligent Automation
We show you how to become the guardians of AI governance with AI Control Tower and automate end-to-end workflows with Otto.
ServiceNow Operations Excellence
Our best-in-class ITOM supports corporate transformation strategies across all products and services, modernizing back-office operations and breaking down silos.
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