Human Rights

Human Rights Due Diligence

Based on the Guiding Principles on Business and Human Rights, We will use the human rights due diligence process to identify, prevent, mitigate, and correct human rights issues on a global scale, and strive to raise awareness of human rights and improve human rights management throughout the Group. In addition, due diligence will be conducted throughout the entire value chain, and direct dialogue will be the basis of our efforts, especially with important suppliers.

• Risk identification and assessment
  As the environment surrounding human rights is constantly changing, we regularly conduct assessments of the impact on human rights. Human rights managers from domestic and overseas companies discuss and select human rights issues to be addressed by NTT and determine priority issues to be addressed each year.
• Penetration into the business
  We constantly review the Human Rights Policy and management and update and revise it if necessary. We establish common global targets for priority issues to be addressed and promote their penetration into the NTT Group's business operations.
• Confirmation of viability and effectiveness
  We will confirm the viability and effectiveness of the measures and check the progress. We will conduct training for employees on human rights issues to raise employee awareness and improve internal understanding.
• Disclosure and evaluation
  Within the company, we will hold conferences that include global group companies to report on the results of our efforts and conduct dialogues. In addition, we disclose the details of due diligence on our website, sustainability reports, human rights reports, etc., to enable continuous evaluation and improvement.
• Dialogue with third parties
  In each process, when risks are discovered, we will hold dialogues with experts and other third parties and work with everyone in the value chain to make improvements toward a broad and fair solution.
• Suspension of transactions
  As a result of due diligence, if forced labor, inhumane treatment, child labor, discrimination, or wages below the minimum wage are recognized, we will take appropriate actions, including the suspension of transactions, and make improvements together with everyone in the value chain. In addition to this policy, we will also require you to comply with the NTT DATA Supply Chain Sustainability Guidelines provided separately.

In fiscal 2024, we advanced initiatives to prevent and mitigate risks identified in the previous fiscal year, including “occupational health and safety, and an appropriate work environment," "harassment," and "accessibility issues."

Details and risk mitigation measures

• Occupational health and safety, and an appropriate work environment

  • Several overseas Group companies without labor unions were identified as having potential risks; however, it was confirmed that ongoing dialogue with employee representatives is maintained and workplace improvements are being implemented.
  • The initiatives of Group companies that have formulated individual policies and made progress in this area are being shared across the Group as best practices.

• Harassment

  • Enhanced the content of harassment prevention in human rights awareness initiatives, including e-learning programs and training by job level.
  • Conducted workshops for all executives, executives and managers to enhance understanding of creating workplaces where harassment is less likely to occur, preventing incidents before they happen, and responding appropriately when they do, based on the recognition that raising awareness and understanding among top management and executives is crucial.

• Accessibility Issues

  • Some organizations were identified as having potential risks due to the absence of a dedicated department; however, verification confirmed that initiatives are being implemented and that no significant risks currently exist.