AI Services
Transform operations with enterprise AI at scale - without scaling risk.
AI with impact
AI value is realized when intelligence is embedded across infrastructure, systems, data and workflows - securely, responsibly and at scale. NTT DATA helps organizations move from experimentation to execution by combining deep industry domain expertise with platform innovation and engineering scale.
We integrate AI across the enterprise - with humans in control and accountable for outcomes. We identify where AI drives the greatest impact - transforming operations, accelerating innovation, enhancing customer experience and unlocking growth.
2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state
Get the latest global insights on AI adoption, business impact and future trends. The 2026 Global AI Report delivers actionable intelligence from 2,567 C-suite and senior leaders across 35 countries and 15 industries. It's your essential guide to how AI is redefining business models, reshaping industries, driving growth and transforming the workforce.
What is AI?
Artificial intelligence (AI) refers to computer systems that can perform tasks requiring human-like intelligence, such as learning, reasoning and problem-solving. Generative AI (GenAI) is a branch of AI that creates new content, like text, images or code, by learning patterns from data and producing original outputs. Agentic AI takes this further by enabling autonomous agents that not only generate content but also make decisions and take actions independently, driving innovation and transforming business processes.
- * This description was created with AI.
Our Services
End-to-end capabilities to integrate and operationalize AI across your business.
AI Consulting
Unlock AI potential with use cases, solutions, training and change management.
Private and Sovereign AI
Orchestrate AI control at scale for autonomy, resilience, and advantage.
AI Assistant Services
From AI investment to scaled enterprise impact with ChatGPT Enterprise, Codex and more.
Edge AI with Physical AI
Deploy edge AI systems with physical AI capabilities to sense, decide and act locally across environments.
Our Impact
Reduce
Operational costs
AI agents and tools significantly increase per-worker output creating new levels of knowledge and efficiencies.
Realize
Revenue growth
Operationalized AI reduces the time it takes to go from idea to execution, connecting people and workflows across silos, delivering faster impact.
Achieve
Competitive differentiation
Enterprise AI built on modernized infrastructure creates distinct value, solutions and services.
Scale
Value without scaling risk
Responsible AI weighs the business and human risks of AI implementation, ensuring value is created without enterprise disruption.
Case Studies
Read how companies in various industries achieved their AI goals by partnering with NTT DATA.
Crown Prosecution Services (CPS)
Using GenAI to reduce delays across the justice system
The CPS is responsible for reviewing more than 450,000 cases every year. Balancing the acceleration of the case review process, while maintaining legal rigor helps drive transformation of their core business.
Almirall
NTT DATA to unleash the potential of Microsoft Azure OpenAI services at Almirall
Working with Almirall we leveraged Microsoft Azure OpenAI to transform Almirall's medical research, enhancing efficiency and accuracy in domain-specific data and document processing.
L'Oréal
L'Oréal to enhance its digital ecommerce platforms
We collaborated with L'Oréal to integrate advanced conversational AI for personalized ecommerce experiences, revolutionizing beauty-tech customer engagement.
Balfour Beatty Communities
Balfour Beatty Communities uses GenAI to transform process
We helped Balfour Beatty Communities automate a process for 500,000 work-order reviews with 100% consistency and 98% accuracy, freeing up human experts for greater value assignments.
Industry Recognition
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HFS / 2026
NTT DATA named a Market Leader in HFS Horizons: Agentic TM Services, 2026 report
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HFS / 2025
NTT DATA named a Market Leader in HFS Horizons: Generative Enterprise™ Services, 2025 report
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ISG / 2025 *
NTT DATA named a Leader in the ISG Provider Lens® for Global Generative AI Services, Global
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ISG / 2025 *
NTT DATA named a Leader in the ISG Provider Lens® for Agentic AI Services, Global
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Everest Group / 2025 **
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IDC / 2025 ***
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Gartner / 2025 ****
NTT DATA is a representative vendor in Gartner's Market Guide for Generative AI Services for Banking
- * The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients.
- ** Licensed extracts taken from Everest Group's PEAK Matrix® Reports, may be used by third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
- *** IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Our Partners
We've built a powerful AI partnership ecosystem - spanning global alliances with both established leaders and the most promising emerging vendors - to bring our clients the best of what's possible. We develop assets and accelerators on top of partner products, creating joint offerings and go-to-market programs that drive success.
Resource Library
Explore our latest research, insights, perspectives and news on the most crucial topics in AI.
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BLOG
Embodied agency and emotion: When AI learns to read the room
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BLOG
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PRESS RELEASE
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PRESS RELEASE
NTT DATA announces global strategic alliance with OpenAI (Japanese)
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PAPER
Sustainable AI for a greener tomorrow: How to build AI sustainability metrics
AI for Good: How AI is reshaping a better world for all
From regenerating rainforests to revolutionizing retail, AI is shaping a better world for all. Discover how NTT DATA is using AI to drive real-world impact in sustainability, safety, justice, and innovation.
