• SERVICES

Data & Intelligence

We believe that data is the most essential asset for any organization that aims at effectively operating in the digital world. We also believe that analytics and AI are the key technologies to transform data into valuable insights and services that deliver outstanding customer experiences and, at the same time, optimize operations and business processes.

As a trusted D&I partner, our goal is to support organizations adopting the latest Data & Intelligence technologies and innovations in a safe and trustworthy manner to foster progress for the lives of people worldwide.

Trusted D&I partner

Our D&I Strategy considers the following key pillars to accomplish our objective:

Business Value and Social Impact
Release the potential of D&I to transform business models, services, and operations, pursuing both business profits and a positive impact for individuals. Guarantee trustworthy and responsible vision and practices across the whole value cycle of Data & Artificial Intelligence systems.
Innovation and Experimentation
Translate technological foresight into applied intelligence, working hand in hand with the D&I innovation ecosystem of research & academia, hyperscalers, and startups.
Industry Expertise
Combine industry-specific knowledge that we accumulated from decades of working with Fortune 500 companies with the latest Data & Intelligence technologies to build custom solutions that serve the specific needs of the clients and industries that we’re serving.
Organization
Build a Data & Intelligence-driven culture, fostering knowledge sharing and elevating individual capabilities to address new market challenges and demands better. Shape the future of work with a human-centric approach.
Technology Foundation
Enable top-notch tech capabilities, harnessing the value of data utilization and bringing AI at scale to transform businesses.

Data & Intelligence Services

Data & Intelligence Strategy

D&I strategy aims at aligning D&I initiatives with strategic objectives, creating synergies between business lines setting ongoing planning mechanisms and coordination processes. We provide advisory services to help companies build their AI strategy foundation, defining standards & procedures to scale, identify & manage risks related to D&I projects, and fostering responsible use of data and AI algorithms.

Data Management Services

Data is the most essential asset for any organization that aims to leverage analytics and AI to deliver outstanding customer experiences and generate market competitiveness. We provide advisory services to support clients in choosing and implementing the best-of-breed solutions for collecting, organizing, consuming, and governing all of their data.

Reporting and Business Intelligence

Reporting and business intelligence processes aim at providing actionable information to decision-makers in the fastest and most effective way. These processes are vital for every organization that aims at making data-driven, informed decisions.
We provide advisory services to support clients in defining business KPIs and implementing reporting and Business Intelligence solutions. We cover everything from the tools selection to the implementation of these solutions.

Artifical Intelligence and Machine Learning

AI is one of the most important technologies that will continue to significantly impact all industries in the years to come. We provide end-to-end AI and ML services covering everything from the design to the development of AI solutions with a strong focus on AI ethics and AI service design.

Data & Intelligence Governance Services

D&I governance focuses on providing the standards and controls to translate data and AI-driven initiatives into trusted solutions that generate sustainable business value. We support clients in defining and implementing their governance model across the organization and operations.

Architecture Services

Data and AI architectures are the keys to implementing solutions that unlock the value from data at scale. In the last few years, we saw an explosion in the number of tools and platforms that, if wisely combined, allow organizations to build and release high-quality data and AI products efficiently.
We provide advisory services to help clients define scalable data and AI architectures that leverage the best of breed products/platforms and follow best software development practices.

Our Data & Intelligence Services Expertise

8,000 + Professionals

NTT DATA’s Data & Intelligence practice consists of over 8.000 professionals providing services to Fortune 500 clients in all geographies.

End-to-end Services

NTT DATA provides end-to-end Data & Intelligence services covering the whole cycle of value generation from strategy to the execution of Data & Intelligence projects with a strong focus on innovation, data and AI governance, and AI ethics.

Flexible Delivery Model

With delivery centers in 71 locations across 25+ countries and more than ten innovation centers worldwide, NTT DATA offers a flexible delivery model that combines near-shore and offshore capabilities. These enable clients to get the best of NTT DATA’s skills and resources for project-based or long-term managed services engagements.

Success stories

SEKISUI - Development of a predictive quality management platform

SEKISUI - Development of a predictive quality management platform

NTT DATA worked side by side with SEKISUI S-LEC B.V. to develop a predictive quality management platform that matches the group expectations and technological qualifications of the Industry 4.0 revolution.

Starting business partnership to accelerate digital transformation

Starting business partnership to accelerate digital transformation

Lion Corporation, which mainly focuses on consumer products, and NTT Data have been working on data analysis and developing data utilization platform in the marketing section. NTT Data has contributed to the advancement of data utilization by deepening customer understanding, and the creation of new experiential value. From 2022, we started to promote digital transformation under business alliance agreement. We are collaborating to build a digital platform, establish and develop a DX promotion process, and strengthen human resources development. We aim to realize transformation of Lion’s business foundations for further growth, and creation of the business value.

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HPHC saves millions, improves customer service and meets digitization demands

HPHC saves millions, improves customer service and meets digitization demands

Harvard Pilgrim Health Care (HPHC) needed to improve service delivery to its members, reduce administrative costs and meet increasing demands for digitization. Partnering with NTT DATA, HPHC modernized their applications and automated critical processes to identify risk with predictive models better. Results of this partnership included stabilizing pended claim volumes, better-isolating risks, and financial liabilities while processing 92% of claims in an average time of 1.61 days from receipt. They also included delivering a modern application platform that is scalable to meet future needs, reducing interest penalties by 60%, and cutting support costs by $13.5 million through automation and process improvement.

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