Sustainability Accounting Standards Board (SASB) Standards Index
The reporting period covers fiscal 2023 (April 1, 2023, to March 31, 2024), unless otherwise specified.
The reporting period covers fiscal 2024 (April 1, 2024, to March 31, 2025), unless otherwise specified.
Table 1. Sustainability Disclosure Topics & Metrics
| TOPIC | METRIC | CODE | RELEVANT INFORMATION | REFERENCE PAGE |
|---|---|---|---|---|
| Environmental Footprint of Hardware Infrastructure | (1) Total energy consumed, (2) percentage grid electricity and (3) percentage renewable | TC-SI-130a.1 | In fiscal 2024, NTT DATA's total energy consumption was approximately 6,561,677 GJ (1,822,688 MWh). Of this total, grid electricity accounted for 90%, while renewable energy made up 56% of the electricity consumed. | Sustainability Report 2025 p.98 Appendix: "Planet positive: Greenhouse Gas Emissions and Energy" |
| (1) Total water withdrawn, (2) total water consumed; percentage of each in regions with High or Extremely High Baseline Water Stress | TC-SI-130a.2 | In fiscal 2024, total water withdrawal across our 141 data center locations was 3,840 thousand m3 and total water consumption was 1,116 thousand m3. For water withdrawn in areas with extremely high water stress, the ratio to total water withdrawal was 2% and the ratio to total water consumption was 5%. (Note: We conduct water stress assessments using ThinkHazard! in addition to Aqueduct, and the above are the calculation results after evaluating with both tools.) |
Sustainability Report 2025 p.41 Planet positive: Water Management "General Discussion" p.43 Planet positive: Water Management "Strategy and Risks/Opportunities" p.99 Appendix: Planet positive "Waste and Water" |
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| Discussion of the integration of environmental considerations into strategic planning for data centre needs | TC-SI-130a.3 | NTT DATA is promoting energy efficiency, energy conservation, and the introduction of renewable energy, aiming to achieve net-zero direct and indirect emissions (Scope 1 and 2) from our data center operations by 2030. To this end, we are working to reduce environmental impact from the perspectives of both facilities, such as buildings and equipment, and IT. Regarding water, we are introducing technologies that enable water conservation and improved water efficiency, working to reduce water consumption in cooling systems and improve WUE (Water Usage Effectiveness). |
Sustainability Report 2025 p.24 Planet positive: Climate Change "Toward Achieving Sustainable IT" p.42 Planet positive: Water Management "Strategy and Risks/Opportunities" |
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| Data Privacy & Freedom of Expression | Description of policies and practices relating to targeted advertising and user privacy | TC-SI-220a.1 | The NTT DATA Group has established the following policies regarding user privacy and targeted advertising.
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Sustainability Report 2025 p.61 Prosperity positive: Secure and Sustainable-by-design Services and Solutions "Protect Data Privacy" |
| Number of users whose information is used for secondary purposes | TC-SI-220a.2 | In the guidelines for each Group company's privacy policies (personal information protection policies) based on the DP Policy, personal information obtained will not be used for purposes other than those for which consent has been obtained. We do not disclose specific numbers regarding TC-SI-220a.2. |
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| Total amount of monetary losses as a result of legal proceedings associated with user privacy | TC-SI-220a.3 | In the event of significant losses, they will be disclosed in the securities report for the relevant year. No significant losses have been reported for fiscal 2024. Past incidents related to personal information have been addressed following a root cause analysis. For more details, please refer to the press release on the right. | Press release Update on the Improper Acquisition of Information in Certified Projects under the Next-Generation Medical Infrastructure Act (Follow-up Report) (Japanese only) |
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| (1) Number of law enforcement requests for user information, (2) number of users whose information was requested, (3) percentage resulting in disclosure | TC-SI-220a.4 | In fiscal year 2024, one major system failure and one serious security incident occurred. Based on the analysis of these incidents, NTT DATA conducted a comprehensive review of its system development and operational processes from the perspectives of prevention and rapid recovery. We remain committed to ongoing efforts to prevent any recurrence. | ||
| List of countries where core products or services are subject to government required monitoring, blocking, content filtering, or censoring | TC-SI-220a.5 | Regarding the protection of personal information (data privacy), NTT DATA Group Corporation ensures compliance with the NTT DATA GROUP Data Protection Policy (DP Policy) and adheres strictly to personal data protection laws and regulations in various countries and regions, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), China's Personal Information Protection Law (PIPL), and Japan's Act on the Protection of Personal Information (APPI). | ||
| Data Security | (1) Number of data breaches, (2) percentage that are personal data breaches, (3) number of users affected |
TC-SI-230a.1 | In fiscal 2024, there were no formal complaints regarding customer privacy breaches or loss of customer data received through the NTT DATA GROUP CORPORATION Customer Desk. Past incidents related to personal information have been addressed following a root cause analysis. For more details, please refer to the press release on the right. | Press release Update on the Improper Acquisition of Information in Certified Projects under the Next-Generation Medical Infrastructure Act (Follow-up Report) (Japanese only) |
| Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards | TC-SI-230a.2 | NTT DATA believes that it is crucial to strike an appropriate balance between ensuring information security and actively utilizing and sharing information. To this end, we implement various measures, including management measures such as developing rules and conducting information security education and awareness activities, as well as technical measures such as deploying information leakage countermeasures and adopting zero-trust architecture. In addition, to share knowledge and expertise across the Group, we promote the flow of knowledge within the Group through forums such as the NTT DATA Group information security forum for Group companies in Japan and the Global Security Meeting for overseas Group companies, working toward the establishment of unified information security governance across the Group. |
Sustainability Report 2025 p.56 Prosperity positive: Secure and Sustainable-by-design Services and Solutions "Ensure Information Security" |
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| Recruiting & Managing a Global, Diverse & Skilled Workforce | Percentage of employees that require a work visa | TC-SI-330a.1 | In response to the rapid expansion of overseas operations, NTT DATA Group Corporation, NTT DATA Japan Corporation, and NTT DATA, Inc. (domestic), are implementing initiatives aimed at developing global talent with the flexibility to excel in the face of changing markets and competitive environments. These initiatives primarily focus on developing executive personnel who can perform on the global stage and the globalization of employees hired in Japan. | Sustainability Report 2025 p.68 People positive: People-Centric Company "Developing Highly Specialized Talent" p.107 Appendix: People positive "Information on Talent Development" |
| Employee engagement as a percentage | TC-SI-330a.2 | We conduct engagement surveys to understand the state of employee engagement and to promote the identification of issues and improvement efforts. While survey methods and frequencies previously varied by Group company and country, in fiscal 2024, all overseas Group employees-in addition to NTT DATA Group Corporation, NTT DATA, NTT DATA, Inc. (Japan), and some Group companies in Japan-conducted a common employee engagement survey. From fiscal 2025, the survey will be standardized across the entire NTT DATA (including Group companies in Japan) and conducted annually for all employees as a common Group survey (survey name: "One Voice"). This will enable the assessment and analysis of employee engagement across the entire NTT DATA Group using the same scale. To understand employee engagement in detail, the ratio of employee engagement is measured as the average score of four key KPIs that constitute engagement. In fiscal 2024, the consolidated employee engagement score for the Group, including overseas locations, was 72%. (The positive response ratio for "I am proud to work at this company" was 78%). |
Sustainability Report 2025 p.74 People positive: People-Centric Company"Enhancing Employee Engagement/Employee Engagement Surveys" |
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| Percentage of (1) gender and (2) diversity group representation for (a) executive management, (b) non-executive management, (c) technical employees, and (d) all other employees | TC-SI-330a.3 | Promoting and achieving Diversity, Equity, and Inclusion (DEI) brings innovation to society and contributes to its sustainable growth and development. For this reason, DEI is considered essential to the development of a company and is explicitly stated in the NTT DATA Group Code of Conduct. In March 2019, we signed a statement in support of the Women's Empowerment Principles (WEPs) and committed to taking actions based on these principles. With the ease of information gathering and networking globally, we are accelerating DEI by sharing knowledge and insights across borders. | Sustainability Report 2025 p.101 Appendix: People positive "Status of Employment" |
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| Intellectual Property Protection & Competitive Behaviour | Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations | TC-SI-520a.1 | NTT DATA addresses antitrust and anticompetitive practices based on the NTT DATA Group Code of Conduct and the NTT DATA Group Competition Law Compliance Policy, while ensuring full compliance with local laws and regulations in each country. In fiscal 2024, no violations or litigation cases were identified, either in Japan or overseas. | |
| Managing Systemic Risks from Technology Disruptions | Number of (1) performance issues and (2) service disruptions; (3) total customer downtime | TC-SI-550a.1 | No major security incidents occurred in fiscal 2024. | Sustainability Report 2025 p.45 Prosperity positive: "Initiatives to Achieve Materiality and KPIs" p.58 Prosperity positive: "Security Incident Prevention, Detection, and Responses" |
| Description of business continuity risks related to disruptions of operations | TC-SI-550a.2 | The business continuity risks related to disruptions of operations are described in the securities report for the fiscal year ended March 2025. | Securities Report for the Fiscal Year Ended March 2025 p.34 3 "Business and Other Risks" (Japanese only) |
Table 2. Activity Metrics
| ACTIVITY METRIC | CATEGORY | UNIT OF MEASURE | CODE |
|---|---|---|---|
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TC-SI-000.A | - | - |
| (1) Data processing capacity, (2) percentage outsourced | TC-SI-000.B | - | - |
| (1) Amount of data storage, (2) percentage outsourced | TC-SI-000.C | - | - |