NTT DATA Focus

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The State of Digital Humans

Digital Humans are emerging as a new class of intelligent interfaces that combine realistic avatars with AI to deliver natural, task-oriented interactions. Built on four layers - avatar interface, AI conversation engine, orchestration layer, and integrated external systems - they move beyond chatbots to become always-available digital workers. Adoption is accelerating due to advances in generative AI, real-time rendering, speech synthesis, and enterprise pressure to automate and reduce costs. Key use cases include customer concierge services, HR onboarding and support, banking assistance, healthcare coordination, and public-sector service interfaces. Looking ahead, Digital Humans will become proactive, autonomous coworkers optimized for sustainability, context retention, and experience quality.

April 27, 2026: Global

Digital Human

The case for platform-led value creation in private equity

Private equity is entering a cycle in which technology, rather than financial engineering alone, will determine long-term winners and losers. Over the past two years, across carve-outs, integrations and standalone builds, one pattern has become unmistakable: AI is reshaping how value is created, and portfolio companies can no longer rely on inherited systems, parent-company platforms or deferred modernization to compete.

April 24, 2026: Global

Cloud